ハンプトン イン & スイーツ シルバーソーン(Hampton Inn & Suites Silverthorne)

Great stay overall. Annoyed by the $10.00 parking fee that I was unaware of but most likely in the small print.

Excellent hotel, we enjoyed the breakfast, the room, hot tub, and the helpful staff. I do agree with other reviewers that the $10 + tax parking fee is ridiculous.

Snow storm knocked out power to the hotel, which of course isn’t the hotel’s fault, about 30 minutes after the power came back on at 3:30am there was an alarm to evacuate the hotel in the snowstorm, something that may or may not have been in the hotel’s control, but what was something the hotel had control of was the lack of any kind of apology for the situation and maybe extending the check out or breakfast time. Despite being up till 4:00am myself and my family went to get breakfast at 10:03am and the hotel had everything locked up already, not good customer service in my opinion!

Room was extremely hot and air conditioner was not functioning, room above was extremely loud.

The hotel was very clean from top to bottom. It even smelled nice which is uncommon. Not sure why you charge $10 for parking aside from the bill. You should just add it to the cost of the stay. Your breakfast sausages were good. Stick with your supplier.

Had a good size fitness room with equipment. Coffee and snacks in the evening and a hot breakfast.

Loved that they have games for kids to use, staff were exceptionally friendly and welcoming. Building is a bit dated, but for a family get away it was perfect.

Some of the room elements were falling apart, baseboard we coming off.

This hotel was extremely filthy. The carpets had heavy stain and were sticky, all around the shower room were black, the AC was only working if we would put it on below 60( thermostat was broken), our outside view was a huge construction lift machine behind the window, ceiling paint peeling, stains on curtains, shower head broken..if we had chosen a motel it would be probably better. and they have a sign on the counter saying 100% Hampton Guarantee... such a joke..