ホテル ソロハ(Hotel Soloha @ Chinatown)

This Hotel Soloha near to Chinatown and its very cozy. The staff gave us a free upgrade from a normal room to a loft room. Appreciate for the free upgrade.

My sister wanted to do a staycation for her birthday. She picked this boutique hotel as the suite photo was very beautiful. The hotel was conveniently located between Maxwell, Chinatown and Outrum MRT. It has easy access to food and bars! I sat in the lobby to do my work before checking in at 3pm. The malay male staff was very warm and friendly, which made the wait very comfortable! At 3pm, we got our keys to the room. Very excitedly my sis rushed to the room. To her horror, the room did not look like the photo that was advertised. The room had a narrowed corridor and slim toilet with a bed snuggled in the corner. There were no windows which made the room very small and cluttered. The room was covered in dust and the sheets had stains. My sister was sneezing uncontrollably. When we opened the balcony, we were shocked to see that it was shared with the other room. There was only a wooden divider that separated the balcony. The chairs and tub were dirty, which was shocking considering the price we paid. I went down to the counter to verify if they had gave us the keys to the wrong room. Unfortunately, there were 2 rooms with the tub in the balcony, and the one that was advertised was the other room that was occupied. They didn't allowed a refund, so they offered a downgrade to another room - loft or a delux room with no window. We ended up settling for the loft. The toilet was very cramped and it didn't came with a bidet. The rainshower was pretty good, the soap and shampoo provided also was not bad. It didn't dry out my hair. The bed was acceptable but you'll only get 1 pillow each. They provided hairdryer, toothbrush, vanity kit and comb. My favourite part about this place is the unlimited access to soft drinks- grass jelly, soya bean etc. that can be taken from the lobby. Downside: cleanliness, bad use of space, no bidet in the toilet, no windows for some room Upside: friendly staffs and unlimited bottled water, soft can drinks in the lobby

The loft not so convenient and easily knock my head few times but overall nice & trendy hotel. Location also superb

Good things: The location of this Hotel was really good. Walking distance to the right goes to the heart of China Town & walking distance to the left goes to the train station & bus stops. The room was clean, the bed was comfortable and the bathroom amenities were great! Bad things: The toilet room is so small that there is not enough room to close the toilet door while sitting on the loo!! The staff didn’t say hello unless you say hello first. When I asked for ideas, suggestions of where to go, they had no idea and got more info from Google. They also only gave one key rather than two so we had to plan thing’s carefully if we were going different places.

The location was great! Close to lots of cute shops and restaurants and only a short walk from the metro. The room was clean and neat. Check in and check out was easy. The staff was friendly. I stayed on the 4th floor and the only con was that at night, you could hear some music from outside, but it wasn’t too loud. Still, it didn’t ruin my stay in any way. Would stay here again.

Very cozy hotel. I loved my entire stay there. The staff were pleasant and attended to all my needs. Easy access to MRT and the hugh plus is there are a lot of eateries around.

Rooms was extremely dark with little to no lighting, we ended up using the light on our phones to navigate. Most of the fittings in the room need to be replaced they were either extremely loose or in poor condition. For the price I would recommend you go elsewhere, only thing going for it was the location.

Decent place if you want a more affordable stay.

Exceptional service from Nadia Natasya! Her attentiveness and kindness in handling my last-minute request were greatly appreciated. Thank you for the outstanding customer service!