ホテルからの返信: Hi Mr Ramen, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
いしおたにお
デラックス・ルーム
宿泊: 2024年1月
出張・ビジネス
1件の口コミ
4.5/5
非常に良い
投稿: 2024年2月21日
臭いもなく、清潔、空調も快適、騒音もなしで良かったです。費用次第ですが次回も宿泊したい
ホテルからの返信: Hi Valued Guest, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team
ホテルからの返信: Dear D14723****,Greetings from your friendly team at Riverside Hotel Robertson Quay! Thank you for choosing our hotel and for taking time to review your recent stay with us. We are thrilled to learn you had a pleasant stay with us, and you found our prime location with easy accessibility to many eateries, shops and nearby malls and Fort Canning MRT station convenient. It has truly been our great privilege and pleasure to have been of service to you, and all of us truly look forward to welcoming you back. We are at your service, and we wish you well. Thank you for your valued support.---Kind regards,The management of Riverside Hotel Robertson Quay
ホテルからの返信: Dear _AP401998****,Greetings from Riverside Hotel Robertson Quay! Thank you for choosing our hotel for your recent holiday in our garden-city and for taking time to review your recent stay with us. We are delighted you had an enjoyable and comfortable stay with us, and that you find our central location with proximity to many eateries and shops an added value to your stay with us. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back should your travels bring you back to Singapore. We are at your service, and we wish you well. Thank you.--Kind regards,The management of Riverside Hotel Robertson Quay
ホテルからの返信: Hi Valued Guest, Greetings from The Robertson House. Thank you for taking the time to give us your feedback about your recent stay. We regret to hear that your stay experience was not a pleasant one. We apologies that the level of cleanliness was not up to your expectations. At The Robertson House, we take pride in offering our guests a comfortable and restful environment. Please be assured that we will take this back to our housekeeping department and conduct a thorough investigation and to further train our associates on improving our service levels. We take feedback such as this very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining and remedial efforts are carried out accordingly. We sincerely hope that this incident has not marred your impression of us, and we look forward to being of service to you in the near future. Warm regards, The Robertson House team