シントラ Biblioteca da Tapada das Mercês周辺のおすすめホテル・宿

We asked for a soup, breads and water at the Ibis Kitchen. As they have a limited menu and we are vegetarians, I ordered by Uber Eats a vegetarian food for us. When I got it and sat again with my boyfriend. The frontdesk was at our table and said we couldn't eat anything ordered outside the hotel. It was cold 13C and they just had an external area without proper roof and not heated. I said we couldn't eat outside freezing and he said it was not his business. Then we asked where was the rules about not eating food ordered outside and he said that's not written but it doesn't matter because there is anything allowing us to eat inside. We fell awful! I've been in many hotels of the Accor chain but that was our first terrible approach like that. Extremely intolerant because despite we did not agree him, we didn't refuse to obey ”the rules”. He suddenly showed up again while I was checking online about our rights as a costumer and he said he had called the hotel director whom assured the hotel rule to not allow us to eat inside Ibis Kitchen. The first point we're not deaf or people with a cognitive impairment , we did got the message at the first time, what we told him to leave us alone because we're not eating anything. I was just with the package on the table. I'm a Platinum Loyalty Client Program and I can't describe what disappointed treatment at this hotel. Diogo is a rude, impolite, impatient and unprofessional frontdesk. Surely we never come back to Ibis Lisboa Sintra hotel. We've registered our bad experience but we know that's probably a wasting of time book... It's not about the hotel rules it's about how you treat and approach your guests. It's about the professional way you can handle situations and not arguing costumer with harsh answers. We ended up having cold dinner at the hotel room because we're a couple and the room had only one chair. So as we appreciate some dignity when having dinner, we waited an extra chair. We consider eating food on the bedroom not our trip priority.

Myself and my 4 year old son stayed here for a weekend, and it was fantastic! We received excellent communication from the front desk via email as we arrived after check in, which meant we could get straight up to our room upon arrival. It's in a great location, and has modern, clean, fresh décor and super friendly staff. The bed was comfortable, bathroom spacious and A/C. There was plenty of extra bedding in the cupboards too which meant you could change the sheet for a duvet if the weather suddenly changed. The breakfast was a good price, and great continental selection; my son ate everything in sight, and they even went above and beyond to make him pancakes as a treat! There was an honesty bar available throughout the day too for any quick snacks or drinks which was reasonably priced. There's a local grocery shop, pharmacy, café and restaurants all 5mins walk away too which is so useful when travelling with children. Sintra itself was beautiful, my son loved the views, visiting Quinta da Regaleira and spotting the 'castles!' on top of the hills. Do be aware Sintra has a micro climate so the weather can be breezy and cooler than expected! Thank you to all the staff and friendly guests for making us feel so at home, and 100% recommend this lovely hotel.

ホテルの場所はあまり良くありません、それはどこにもありません、あなたはどこにでも車が必要です。 ホテルは年をとっているのを見て、部屋はとても良いですが、正直に言うと、価格は払われません。中のプールの水はとても冷たかったので、楽しむことができませんでした。ビュッフェは大きな期待を残しました。 スタッフの注意はとても良いです。

Lovely hotel , centrally located in Sintra with easy access to shops and restaurants, Room was great, clean, and spacious with a view of the National Palace. Breakfast was very good and all the staff were polite, attentive and happy to help. We enjoyed our brief stay

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

ヴィラ ゲイル シントラでの 5 泊の滞在中、楽しい時間を過ごしました。リゾートのプロから始めます。プロパティ自体は美しいです。プール、ホテル周辺の景色は素晴らしいです。ファミリールームのレイアウトは私たちにとって素晴らしかったです。それは本質的に2つの部屋が1つに結合されたように見えたものでした。大きなバルコニーは夜に座るのに最適でした。私たちの部屋からの夕日は壮観でした。私の子供たちがカルーセル、遊び場、トランポリン公園を楽しむことができたので、子供たちの活動は素晴らしかったです。彼らは一日中特定の時間にのみ開いていますが、注意してください。朝食は素晴らしく、たくさんの選択肢がありました。いくつかの欠点がありました。最初のものはビュッフェディナーでした。 1人あたり29ユーロでかなり高価で、オプションは素晴らしかったです。彼らは本当に彼らが調理している肉と魚を1つだけ持っていました、そしてあなたがそれを望むならば待つ列がありました。私たちは最初の夜にそこで夕食を食べました。部屋は部分的に改装されました。カーペットは古く見え、部屋の中の滑り戸は線路から出続けました。そして、バスルームは、洗面台が部屋の残りの部分に開いていたので少し奇妙でした。したがって、誰かがそれのためにライトを使用する必要がある場合、彼らは眠っている場合、部屋の人を潜在的に目覚めさせるでしょう. その後、WiFi, それはほとんどの場合うまく機能しますが、, ネットワークに再接続しなければならなかったまま.これは、私がそこにいる間、私の携帯電話とiPadの両方で毎日数回起こりました。ホテルの場所には長所と短所があります。シントラの街から離れた静かなリゾートです。また、ビーチやコラーレスに簡単にアクセスできる場所にあります。しかし、ホテルの周りに他に何もありませんので、レンタカーを借りるか、Uberで移動する必要があります。私たちはUberを取り、それはかなりうまく機能しました。徒歩圏内には何もありませんし、最寄りのバス停は徒歩20-30分です。

これは、ペスタナ ホテル チェーンが管理するかなりエレガントなポウサダです。レセプションでのチェックインは、痛みがなく迅速でした。スタッフは一般的に快適でフレンドリーでした。私たちの寝室は駐車場を見下ろす1階でした。セキュリティのために窓を閉め、プライバシーのためにカーテンを閉める必要がありました。ベッドルームは快適に装飾され、手入れが行き届いていました。ベッドはキングサイズでとても快適でした。衣類用の吊りスペースがたくさんありました 部屋の大きさはスーツケースを便利に保管するためのスペースがほとんどありませんでした。部屋には冷蔵庫が備わっていましたが、ミニバーはありませんでした。ポルトガル語の番組しかなかったテレビもありました。英語のプログラムが見つかりませんでした。このホテルに限られた時間滞在していて、テレビを見たくなかったので、これは本当に問題ありませんでした。バスルームにはバスタブとシャワーの両方が付いたエンスイートでした。バスプラグがなかったので、バスは役に立たず、ホテルのスタッフは私のためにバスプラグを見つけることができませんでした。洗うための温かい温水がたくさんありました。しかし、お湯を飲むには忍耐力が必要です。お湯が私たちの部屋に達する前に一生かかりました 他のゲストも同じ問題に苦しんでいなかったので、私たちの寝室はボイラーから少し離れていたに違いありません。お湯を待っている間、たくさんの水が無駄になりました。これは、ホテル経営陣からバスルームに表示されている看板/通知の指示に従って、「惑星を救う」ための良い方法ではありません。洗面台のプラグが正しく機能しませんでした。このホテルで洗うことは少し大変だったことに気付くでしょう。ビュッフェ式朝食は、温かい料理と冷たい料理から選ぶことがたくさんありました。ラウンジバーは快適で快適に装飾されています。バスプラグの欠如に加えて、ホテルは良好な状態と装飾的な秩序を持っています。

The room was nice and tidy, the staff was very lovely and helpful, breakfast was good and the sourroundings very beatiful (i had been to sintra and the cost). I was there by car and found it usefull, i don't know how good the bus connections are...

ホテルは全体的に大丈夫ですが、私の経験は本当に物議を醸しています。 賛成: お金に良い値。場所はかなり中心です。クリーンルーム。時レセプション近くの休憩所でライブ音楽。 短所: 清掃プロセスは知覚を台無しにしています。論理も正確なタイミングもなく、ドアに「邪魔なし」というサインで部屋に入ることもできます。 防音性が悪いため、外部の騒音はすべて簡単に聞こえます。 レセプションの人はもっと友好的かもしれません(目が触れると笑顔で「こんにちは」と顧客に言う)。 まだ朝食を食べていません。