Palazzo Artemide - VRetreats

I loved everything about this property! Everything was perfect. The hotel is beautiful as are the rooms. The staff couldn't be more gracious. We truly enjoyed our stay and would happily stay again.

The hotel is perfectly clean with beautiful furnishings, flooring, et cetera. There is no lift which is a major negative. The location is perfect practically attached to the duomo and on the main square. The breakfast buffet was one of the smaller ones I've seen in Italy or Sicily. The staff was helpful and friendly enough perhaps a little bit aloof. My classic room had no view and I looked into a tiny unkept courtyard, although there was a banana tree out there. The AC fan had an annoying sound like there was a wind storm going on outside. So a clean beautiful building and rooms but I found it a little sterile and the negatives of no lift and light breakfast would cause me to choose a different place next time. As for the view, other rooms had balconies on the Piazza so that would be good, but my room felt too isolated and was at the top of 3 flights of stairs straight up, then you had to walk down a few additional stairs to reach the door. This is just my honest report of the plusses and minuses.

great location , excellent staff. rooms are very loud, can hear everything on the street below and in the hallways. beds and pillows very stiff and uncomfortable. no water for guests in the room.

Super helpful staff, comfortable and clean room, nice restaurant. Good location. What's not to like?

Hotel Roma is very difficult to find, but it’s in a great location in the city. The only way to visit with a car is really to use their valet service which is 30 Euros per day. The rooms are small for the cost, but clean and comfortable. The staff is friendly, but slow to respond to requests (safe malfunctioned in room, bath towels were not left after cleaning). breakfast was excellent, but it’s difficult to get service for coffee (yes, multiple America cups) on the patio. The dinner menu is very limited, and unless you plan to order dinner, expect some push back for having a drink on the patio, regardless of the time. Dinner menu is quite limited, but there are so many other options that it’s not an issue.

Staff went above and beyond. Parking - valet for 30 euros a day, which was a great price considering. Very hard to drive to hotel through tiny streets and Google Maps lead us astray. Staff packed us a breakfast for our early departure. Comfy room and bed.

Hotel Roma is a very comfortable hotel in the heart of Ortigia. It’s a perfect base for walking around the old town. Great breakfasts and a lovely outside patio. The staff are very helpful.

A beautiful thoroughly modernized hotel in an older structure at the heart of Ortigia, steps away from the Piazza del Duomo. No more than 10 minutes walk to anywhere on the historic end of the island, and mostly closer. We had a 3rd floor east-facing room with a view over the rooftops of bits of the nearby ocean; sunrise photos of the roofs and skyline were great, albeit with a talker building blocking the sun for a bit until it rose higher. Top floor - 4 would have a better view but probably still blocked.

Front desk attendant was excellent. Helped us with our vehicle and luggage. Welcoming and attentive. Sorry I did not get his name. Hotel is in the heart of Ortigia. Driving to location is not easy but once you are there it’s worth it. Food and drinks at hotel restaurant was excellent.