Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).
自動翻訳
ゲスト
2023年12月24日
While the hotel itself is good, and the rooms are comfortable, the service needs significant improvements. The hotel staff is argumentative and rude, and that affects one’s experience.
自動翻訳
ゲスト
2024年2月25日
Great breakfast. Bad gym
自動翻訳
Konstantin Alekseev
2024年3月7日
(+) Top Lage, tolle Ausstattung.
(-) Ansonsten extrem hellhörig und laut, falls man Nachbarn hat, die ständig die Tür auf- und zumachen.
Frühstück sehr enttäuschend. Das Badezimmer ist schon renovierungsbedürftig.
Alles war wieder gut. Moglichkeit auch in Fitness und Sauna gehen...
自動翻訳
Olga Lapteva
2023年9月19日
Очень красивый отель, но мало свежих овощей на завтрак, только помидоры , а в общем все отлично 👍 Потрясающего аромата средства для гигиены, полотенца пахнут цитрусом,