arrogant staff in communication, were more busy looking at the computer screen than actually talking and explaining to the customer. (when changing to late check-out, me and my colleague received different treatment and answer. and cleaning could have been better, the shower should have been in better condition
Location - Good. Lots of shops, restaurants and bus stops nearby. Breakfast - Complimentary and decent options Service - Friendly but.... The room was freezing by the time I entered and took quite a long to even warm up to a decent heat. It would have been better if they maintained some temperature noting that the check-in times were confirmed beforehand. I didn't have WiFi throughout my stay. I can see a Thon Hotel network but the receptionist was adamant that there is no password even though all my devices including Android, iPhone, and laptop say the network is secured and needs a password. No details of the WiFi network in the room either !!!!