サマーズ Koegel Park周辺のおすすめホテル・旅館

I first stayed at this property almost two years ago and it had just been acquired by Hilton. Currently getting there but still has some things to work out. ' Good: - convenient location, right off the Saw Mill, abundant parking - good quality breakfast, albeit a bit short staffed. For those complaining about prices, its cheaper than the local alternatives - this is Westchester County, not Buffalo - function room space was nice - was able to check in via mobile app and use my phone as a room key - and it worked EVERY SINGLE time, rare these days. I've had other properties where I've given up and gone back to the front desk to get a key card. Things to improve: -Wifi was spotty. While connection never dropped, streaming was problematic at best - the final morning I was not given the option to check out via mobile app nor sent an email to check out electronically. Furthermore, when I tried to check out at the front desk I was told I could not do so until I had eaten breakfast and entered the charge into the system. *** ? You've got my card on file for incidentals , I've never had this problem in any other hotel. Luckily it was not busy. If there had been a line, I would have just walked out and called later. Don't know if its a training issue ( the clerk did not seem knowledgable ) or a systems issue.

私は最後の瞬間に子供たちと家と料理から離れることにしました。私は私の近くに何かを検索するためにGoogleを使いました、そして私はこの場所を見つけました。同日予約してホテルと予約したと思い(間違ってサードパーティーを通ったので注意してください)とホテルに到着して、違う日付で前払いしたと気づいたらキャンセルを電話しましたが、彼らは私に返金を拒否しました。アリソンは本当に助けてくれました。彼女はフロントデスクにいて、第三者の汚職の場所に電話して返金を試みました。彼らは彼女に仕事を超えて苦労しました。彼女の立場が何なのか分かりませんが、彼女は間違いなくマネージャーになるべきです。彼女は私の問題を解決し、思いやりとプロ意識で、彼女は余分な距離を歩み、第三者の腐敗した会社を処理しようとしました。この飛行機をお勧めし、アリソンに依頼する。

My daughter and I really enjoyed our room at Springhill Suites, and the lobby was a very nice place to hang out and relax. It is also the area where you eat their breakfast, which is also really good. Checkin was very easy, staff was attentive and professional. Our room was on level 3, right next to the elevator, but the noise from the elevator wasn't an issue (by the way, the elevators were fast). The problem that we had with noise was coming from above us. By the sounds of the constant running and thumping, I am guessing it was kids above us. Aside from the noise issue, the room was quite large and comfortable and clean. Plenty of lights, and great blackout curtains. I loved that the desk area with a couch could be separated from the bed area by a window-like glass panel. However, the panels were loose in the sliding track, and every step, every movement caused the glass panels to jiggle and make a clattering noise. I was able to finagle the panels so the clattering sound was minimized. The bathroom floor was in bad shape though. The tiles were badly laid, and the grout around them was crumbling. It was so significant that the tiles moved and slid when they were stepped on. I believe I could have just picked the tiles up from the floor, but I didn't want to do that. They need to get their subcontractors back to regrout those tiles. There were a couple of other issues in the bathroom in the shower. The controls for the shower are strange in that you have to turn your back to the shower head to find the control for the water temperature. There was no indication that it was a hot/cold control, and I took a mostly cold shower until I turned around and tried the lever on the opposite wall.. I have no idea what the controls in front of me were (my front to the shower head), but I ended up getting sprayed directly in the face twice. It was a bit confusing. Even with the shower door completely closed, water had pooled out of the bottom of the shower and onto the floor, running toward the carpeted room. I did what I could to sop up the water, but that shower door needed some work as well. I know all this sounds bad, but we really did like it here. It is a great hotel. I would come again, only I would ask for a room on the fourth floor. And I would hope that the bathroom tile issues were only in the room I was in, and not every room. Everyone who worked here was very nice, and we enjoyed a couple of drinks at the bar.