ソネスタ ES スイーツ サマセット(Sonesta ES Suites Somerset)

Nice and green fully stocke Cool located in a great spot Nice and quit

We were so happy with the sonesta in Columbia Maryland that’s decided to stay at another! We had 6 at least cockroaches or water beetles kept appearing in our room! Was moved at midnight to another room that just had a blanket over the couch with foam! Carpet was very dirty!

This was the dirtiest hotel I’ve ever stayed at in my life. The service was horrible. Management was so unhelpful and unenthusiastic I’ve never seen anything like it. Do not stay here if you can help it. Bugs all over the place, broken glass on windows, carpets were filthy and the rooms smelled of smoke.

Hello, the Air system was not working so they told me I would have to change from the room I originally booked. So we downsized and the rooms were filthy. I come to this hotel a lot and that last few times it’s been very dirty. From couches to floors to kitchen. I gave this hotel another chance but I think this was my last.

My stay was pleasant. Despite the heating system blowing out cold air sporadically my experience was great.

Horrible conditions- room had no couch cushions, ripped furniture, stained carpets and BLOOD SPATTERED curtains and lamp. Holes in the walls were unappealing. Noise from extended stay residents was ridiculous.

It was total waste of stay. Front desk guy was super rude, did not even talk properly. Suite had mosquitos all over. When complained at front desk, front desk guy again did not help. On top of it he says, it’s very common to have mosquitos so you have to live in it. Fire alarm was beeping. Front desk did not have any new batteries. It kept on beeping throughout the night, very annoying, could not sleep. Overall totally upsetting and awful stay, never going back again.

The Suite was extremely DIRTY!! I literally we t out to purchase linen for the beds, towel and washcloth to bathe with. The rugs were completely gross!! The frig was dirty. There were cigarette burns on the table. There was no time taken to clean the rooms!! The heat didn’t work properly. The bedroom windows were broken and weren’t able to lock for security!!

Loved the layout of the room which is actually like a small apartment however, the rooms are disgusting! These rooms aren’t properly being cleaned. All housekeeping is doing is replenishing towels and toilet paper and making beds that’s it. The inside of the refrigerator and oven was disgusting. I had to clean the toilet because it was dirty as well and lets not talk about how FILTHY the carpets in these rooms are! I asked to be switched to a new room which they did without an issue but the new room was also filthy and smelled like straight cigarette smoke! This could be a really nice place but they don’t take care of it so it’s rundown. I’ll never stay here again.