Travelodge by Wyndham South Burlington

I booked this hotel a YEAR ago to stay for the eclipse. I received a confirmation- never received a notice that it was cancelled. Just b/c I was paranoid I recently called them to make sure everything was in order. First the woman said she couldn’t find my reservation, despite me giving her the reservation number. She said she would research it and call back. I never got a call. I called back a couple days later. Now she tells me the hotel is undergoing renovations and no one is staying there and I should have received a cancellation. (The app still has my reservation). Not sure what to believe at this point, but I’m beyond pissed.

This place is terrible. From dirty ass rooms to a rude and terrible manager who plays favorites with tenants, pays under minimum wage, and has rats, roaches and black mold throughout. There has also been sewage that first floor tenants have complained about coming out of their bathtubs and toilets. I have been living here for a few months and very little gets done to fix anything. Most of the rooms offer little space and mostly broken items such as tvs, phones, and even refrigerators. They will refuse SERVICE animals at the desk and even with proper documentation will refuse a room to anyone with pets. The laundry room doesn’t work, no pool, no breakfast unlike the website says and is all together is a motel that doesn’t deserve to be open. They kicked out all tenants WITHOUT WARNING. They said nothing as a new bill passed to reduce costs and kicked out families with nowhere to go and without warning. If you have the chance to stay here, the sidewalk would be a better choice.