At first our stay was pleasant, however that changed quickly. First I want to say DO NOT STAY HERE THERE ARE ROACHES!!!! I noticed the roaches the morning we were getting ready to check out, as I saw one crawling all over the bathroom floor. That roach then went and hid in the trim, but I then found a dead roach underneath the shower-mat. After being completely disgusted that we had already stayed in that room for the past four nights, at check out I went to address the problem to the workers, however they brushed me off and told me that the manager “ran to the store and would be back in a few minutes” which led to the manager never being able to reach out to me for a whole day, after I had even called back 4 times. I was also told by a front desk worker that the manager would decide if the problem with my stay was worth reaching back out to me. How ridiculous that any manager or worker would be okay with having their quests stay at a “clean” place that’s infested with roaches. Still with no word from the manager who apparently had just “run to the store” quickly, so I then reached out to corporate who is more than willing to help me, however we are both still waiting to hear back from the manager. Do not recommend staying here unless you want to share your room with roaches and deal with bad management who doesn’t care about their quests.
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