ウェルカムホテル バイ ITC ホテルズ ドワルカ ニューデリー(Welcomhotel by ITC Hotels, Dwarka, New Delhi)

Welcomhotel by ITC dwarka doesn’t do justice to its name. Stayed 3 nights. The staff take you for granted. Specially the receptionist and the ***agers. All have same attitude and smudginess on their face. They will not provide you with GST bills if you need them specially from trip.com or agoda. Response of the staff is pathetic and more of “we are doing a favour to you” rather than providing an experience. The Cleanliness staff and maintenance staff was courteous but thats the only good thing about the hotel. Will not rate more than 3 stars. Renovations are going on and most of the amenities are not available. Room service is pretty slow. Not going to stay there in my whole lifetime. Thats for sure. More of a glorified marriage hall rather than having a decent experience. Food: Food at pavillion 75 is good. Order it from zomato to get it for less than 50% of the hotel menu.

Hospitality was pretty fine, but hotel facility was all old and unsatisfactory. Considering the tariff and promotional rates of this hotel, I feel it unreasonable, and most of all the guests will be disappointed.

Our experience was absolutely incredible and I personally had a finest experience and the entire staff is very warm and welcoming so appreciation and gratitude to the entire itc welcome hotel team Thanks

Due to unpreceded rains had my meeting cancelled had request hotel to reschedule my booking. told them I don't want refund but do reschedule for my stay even with additional charges but even with available occupancy they didn't listen and were not interested in entertaining my request.

It’s a good hotel, but don’t expect too much. Staff and Service is outstanding, breakfast is 7/10, rooms are good. Washrooms need a revamp in terms of the quality of taps, showers, etc. and the breakfast can be better too.

Hotel location was accessible easily by metro from airport. Daily cleaning of rooms has to be reminded every time. Hotel employees were friendly and guided easily. During my stay there was some construction was on going and it was noisy. Room heating option was not upto mark. Had a feeling of that hotel facilities are not maintained properly

ITC Hotels was in a great location! The service was excellent and they offered food and were willing to grab us essentials from outside the hotel as well for a small fee. Definitely recommend booking a stay here!

Best experience very comfortable stay and the staff was so helpful and polite even in the late night

The hotel was under renovation or construction, so noisy. sometimes they were working at night and even early morning. The hotel should have let guests know about that. Staying one day is good but staying more days, you can't bear their breakfast, same stuffs, no non-veg stuffs, breakfast place is over crowded, the staffs were struggling to organize or ***ages the crowds. Even there were not much options for buffet dinner.