The staff we had contact with were generally welcoming. Lovely building and grounds with good facilities; plenty of car parking albeit rather spread out and not necessarily signed.
We were disappointed with the room allocated for 2 reasons I specifically booked a twin room which was advertised as in an area of the hotel with a lift as one of us was recovering from a hip fracture and still using crutches and stairs are still difficult. Sadly we had rm 5 and despite me raising the issue with reception on arrival, no change of room was offered, the stairs were not easy during our stay. The room was also over either the kitchen or bar and the noise from movement of equipment or something similar on 1st evening was loud and disturbed us for some time. The room was clean and comfortable and had most facilities needed for our stay, although bottled water would have been appreciated.
自動翻訳