スプリングフィールド フォレスト・パーク周辺のおすすめホテル・宿

I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.

それは良いホテルです(そして私は間違いなく再びここに滞在します)、しかしあなたはあなたが支払うものを手に入れます。まず、価格は1泊100ドル以上で安く、コンチネンタルブレックファースト、無料駐車場、清潔で快適な宿泊施設が含まれています。私たちの部屋は、基本的で、清潔で快適でした。バスルームも基本的ですが、清潔でした。プールもきれいでしたが、小さかったです。私たちを含む3家族が同時に利用していましたが、おそらくそれがいつでも利用できるのが一番です。朝食は良かった、多くのオプションがありましたが、それはカフェテリアの質でした、それは価格を与えるために私が望むものです。要約するには、それは良いホテルです。あなたが滞在する場所が必要な場合、これは良い選択ですが、4つまたは5つ星の宿泊施設ではありません。

My room was wonderful! There was only an area rug, which I appreciated because I prefer to not have to worry about walking barefoot. Best part was the shower! Wonderful pressure. Edison bulbs fit right in with the decor. There is a $20 resort fee which, with taxes, comes out to $22 and change. Staff members I interacted with were all nice and seemed to enjoy working there.

北米の部屋はいつものように広いです

Clean and comfortable room. Parking is very convenient. Enjoyed my stay.

The hotel offers good value for your money with clean and soft beds. However, as breakfast starts at 6 am and ends at 10 am, the variety needs improvement, particularly in providing vegetarian and lactose-free options. It's important to consider that some guests are allergic to eggs, so alternative options should be available to accommodate different dietary needs.