到着すると、私たちの部屋に問題がありました。1つのエリアはきれいではなく、部屋に冷蔵庫がなく、テレビは機能しませんでした。彼らは明らかに一日中テレビに問題を抱えていました。アシスタントマネージャーのHannahがテレビを修理しようと私たちの部屋に来ましたが、問題が続きました。彼らは夜いっぱいだったので、私たちを移動させる他の部屋はありませんでした。彼女は私たちを別のホテルに移動するか、部屋をコンプに移動することを提案しました。このホテルから徒歩圏内のコンサートに出席するためにそこにいたので、部屋をコンプすることを選びました。ハンナは冷蔵庫を持ってきて、汚れたエリアを掃除しました。これはTru by Hiltonに滞在するのは初めてでした。私は間違いなく再び滞在します。私たちはハンナが私たちに物事を正しくするために努力したことに非常に感謝しています。
Find your balance at Element Springfield South, located in the heart of the city's Medical Mile and just blocks away from the Mercy and Cox South campuses. Intuitively constructed with an efficient use of space and a focus on sustainability, our extended-stay hotel helps you stay connected, feel alive and balanced while you're away. Pet-friendly accommodations reflect the smart design of urban residences, maximizing space and enabling you to use the room in multiple ways. Prepare a meal in your full kitchen, and be productive with complimentary Wi-Fi access. At the end of an eventful day in Springfield, relax in our hotel's lobby bar or grab one of our Bikes to Borrow and check out the South Creek trail; you can also unwind in the saline pool or maintain your workout routine at Motion Fitness. Wake up to our complimentary Rise breakfast, offering fruit, granola, a build-your-own-parfait Chobani Yogurt station and hot items. We look forward to helping you be your best self at Element Springfield South.
KKevin BThis hotel is in a good location and offered the best deal in the area in my opinion. It all probably just depends on your expectations, but it was clean and the breakfast was good and the breakfast cooks were friendly. Nothing fancy, but everything worked well. Texas Roadhouse is right behind the hotel and Andy’s is just down the street. The pool was clean. Our daughter had a baby and we made reservations around 9:00 pm online and was tired. Turned out I booked the wrong night and it said the booking was nonrefundable. The front desk didn’t hesitate to fix the problem and got us our room ASAP.