Best Western Clearlake Plaza

My room was very spacious and clean! The pool was very nice and clean. The employees were very friendly as well! The bed was comfortable and I had a great nights sleep. Excellent place to stay! Thank you!

It smelled musty. The bed was as hard and uncomfortable as sleeping on only a box spring or on the floor. Paint peeling in the bathroom. Not clean. I would not recommend this place to anyone. Way overpriced for what you get!

Traveler nurse..found toothbrush from previous guest in shower..breakfast did start until 7..had to be at work at 7..disappointed

Very nice location and breakfast was nice but may have to wait to get new food to come out.

The staff was very polite and helpful. The room was clean. The only issue I had was my card being double charged for the reservation, which the staff quickly helped to get resolved and provided me with extra receipts to help dispute the charge.

We’d stayed here before and considered it OK. Check-in was difficult because we’d booked on ******* and clerk had difficulty finding. Key to room didn’t work/ replacement did. Breakfast area inside lobby just not very nice. Clean, food ok, staff was friendly and helpful; maybe a separate room or partition or something (too much like a lunch counter at a “truck stop”. Separate fee for pet was excessive at $40 plus tax. We expect a fee. Pet a small poodle. Check-out annoying in that I asked for receipt and they couldn’t/wouldn’t provide. Said it would be e-mailed. I had to follow-up next day as no e-mail receipt received. Referred to *******. Outside sign not lighted upon arrival about 7:00 PM. Told them it was difficult to find. We have/know how to use “maps”. Easy enough to improve, I think. Fairly new property.

It was hard to see the hotel at night. The parking lot wasn’t lit either. Exterior was very drab. Breakfast area small and tucked into small lobby area. Didn’t use the pool. Room was clean, beds and pillows comfy. Carpet worn and soiled, kept our slippers on. Shower was good and hot. Toilet seat lid was broke and moved around a lot. Coffee was fine. This hotel worked for us while traveling. Wouldn’t want two nights or more.

Stayed at this hotel overnight on our way home from a long weekend. Hotel is small but comfortable. Pool but no hot tub. Decent breakfast. A number of eating options close by but not within walking distance.

What a great motel, much better than the others we have stayed in! Great place, great staff, clean and tidy, really nice breakfast to set you for the day too. Wouldn’t hesitate to stay again or recommend if a motel in this are is what you are looking for then you won’t find better