Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!
シティボックス アントワープは2021年に開業、アントワープに滞在するお客様にお勧めです。当施設からアントウェルペン中央駅まで約800m、アントワープ国際空港まで約6km、移動に便利です。付近には、MAS - Museum aan de Stroomやヘット ステーン、アントワープ動物園など、アントワープの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo
B&B ホテル アントワープ セントラムは2021年に開業、アントワープでも最新の宿泊施設の内の一つです。当施設からアントウェルペン中央駅まで約500m、アントワープ国際空港まで約5km、移動に便利です。ヘット ステーンやMAS - Museum aan de Stroom、アントワープ動物園など、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。このホテルのサービスはすばらしいと評判です。
2022年に開業したAparthotel Adagio Antwerp City Centerは、ビジネスでもレジャーでも、アントワープでの快適な滞在をご提供いたします。当施設からアントウェルペン中央駅まで約1km、アントワープ国際空港まで約4km、移動に便利です。付近には、ルーベンスの家やアントワープ動物園、聖母大聖堂など、アントワープの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。アントワープの当施設には、併設の駐車場があります。
The breakfast buffet is one of the best I have experienced, and there is plenty of seating even at busier times. The room was very sound-proof, and the bed & pillow was excellent, so slept really well.