デ ザルゼ ロッジ(De Zalze Lodge & Residences)

Beautiful surroundings. Infinity pool with nice view over the golfcourse and the mountains. Rooms looked okay, bathroom needs to get upgraded. Shower head could hardly get water trough and it took a long time before the water was hot. Biggest problem with the rooms is the sound proofing, which is non existent. You could hear everything form the other rooms. Crying children kept us from our sleep multiple times, eventhough they were in a room further away. Breakfast is a short walk but in a nice setting. There is no lobby or something to eat at night so you need to have a car to go out for dinner. Reception also needs upgrade as it looks like a motorway motel, staff could also be more welcoming. The potential is really there given the location, but it needs work!

The rooms must have just recently been finished, as some landscaping was still taking place just outside our room...fortunately, the digger started up after we had already left for the day and stopped before we returned at the end of the day. The development is beautiful, right by a golf course. A small pool was one minute walk away and breakfast & lunch are five minutes walk away. Upon check-in we were provided with a ticket for a complimentary wine-tasting session, which was a very nice touch. The reception staff were very friendly and welcoming. The room was clean and had all necessary amenities. It is also possible to borrow some good-quality mountain bikes from the Reception to go for a cycle ride around the estate.

This 4* property on a wine and golf estate is exposed to the most picturesque views - unfortunately the design compromises the surroundings - had the architect's design allowed for far bigger windows it would have resulted in a better appreciation for the beautiful landscape - the staff is extremely accommodating - Alex at reception has a thorough knowledge of his product and well abled to guide guest to make the best choice with regards to room choice - Francesca at housekeeping is a star - I recommend the Standard Mountain Facing Rooms as opposed to the superior room that should actually have been defined as family rooms, because it is slightly bigger and comes with a sleeper couch - note that the superior rooms DO NOT enjoy as GREAT a mountain view - while the hotel information advises that the restaurant is a mere 100 meters from the rooms, it is ACTUALLY ATLEAST about 400 meters and NOT IDEAL for elderly people to take a walk to the restaurant, because of the up and down walk to the restaurant - it is better to drive down to the restaurant - the breakfast offering is more in line with a 3* hotel rating - guests should look at the dates on the packaging of the muffins to ensure they do get a fresh muffin - the croissants tasted stale on both mornings and likely only re-heated when we pointed this out - the service from the waiters were excellent.

Lovely room, clean, comfortable, spacious, good storage, good bathroom, big shower. Warm welcome on arrival. Excellent breakfast in the winery. On-site golf course is simply outstanding - challenging, well-maintained, great views. Golf clubhouse is superb, excellent terrace with views, great pizzas and friendly service. Pro shop staff are just great. Will return.

What a beautiful place. Staff so friendly. We ate in the golf club every night. Lovely atmosphere nice walk round the area and sage

The stay was amazing, the coloured gentleman at reception on check in was very professional and kind

I’m staying here as part of a tour of South Africa. The setting of the property is lovely. The restaurant service and food were excellent. The wine is very good. The rooms, however, were a concern. In our group, at least three had no hot water , thus no bath or shower. One had an air conditioning unit above the bed and it leaked water onto them during the night. At least three of us had faulty safes and we had to wait for the help to come fix them. This reporting and waiting was a waste of time for us while on a holiday. There was no phone in the room to contact the service desk. Should everyone have to walk to the desk to be served? The shower door in our bathroom was so poorly installed that it didn’t even close. The patchwork on the walls was atrocious. So poorly remodeled. The tv did not register any channel. Taken together, it appeared to us that the recent work done leaves much to be desired. We urged our tour provider, Collette, not to book here again.

Stay was absolutely fantastic. Food service room everything was good

No one to help with luggage Room dirty and also hallway to room. No water/Coffee in room. Although it showed Breakfast with booking they informed me on arrival that there are no breakfast Did booking on *********** but when we arrived ,and was not happy with room they still took money from my credit card after we already have left the premises. I have send emails and phoned they promise to get back to me but no one has been in contact.... very bad attitude