フランシュフック カントリー ハウス アンド ヴィラズ(Franschhoek Country House & Villas)

Do not stay here if you are expecting a five or even a four star hotel. Key negatives: - We advised it was our honeymoon and no arrangements / special occasion were arranged even after reminding the manager - No onsite gym - this is outsourced - No onsite SPA - this is outsourced - Carpeted shared areas which was smelly - Dated decor throughout including bathroom - Beds were queen size and rock solid with uncomfortable pillows - Tram line over looks the pool which goes by throughout the day every 15mins or so - Roadside noise - One lady was very helpful and nothing was to big an ask - however the rest of the reception staff were terrible. Key benefits - Breakfast was good with a wide range of options - Heated pool and water available - Shuttle into town is a big benefit although taxis are cheap

This was a Beautiful hotel, beautiful grounds and wonderful staff. The onsite Monneaux restaurant was also fabulous - wonderful staff and impeccable food. Breakfast was very good with hot options available and we also had a very good massage on site too

From the arrival and the friendly efficient ladies at check in to the porter taking our luggage to our room, the service was exceptional - probably the best we have ever experienced. The grounds are stunningly beautiful and maintained and the rooms well appointed. Well positioned to walk into Franschoek town or to get to the Franschoek Tram. Would highly recommend

The most relaxing, peaceful & fantastic stay & was such a great start to our holiday.We were lucky enough to enjoy four nights in a villa suite, which was superb. The staff were so friendly & accommodating. A complimentary shuttle service is available on request which runs into town until 11pm. The food in the Monneaux restaurant was excellent. We would look to stay here again when next in Franschhoek.

We stayed at the hotel as our first stop from capetown and had a villa room. It was amazing - with its own sitting room, bedroom and enormous bathroom, plus two balconies. It was well equipped with lots of toiletries, water, tea & coffee etc. The pool area is lovely and peaceful, and there are supplies of water and home made lemonade available. The staff are incredibly helpful and so kind. The hotel runs a shuttle service into Franschoek - its just a bit too far out of town to walk it, but the shuttle system works really well. They will also do longer journeys if requested. We ate in Moneaux. Wonderful food, beautifully presented and a very good wine list. We felt extremely well looked after & it was great way to start our trip. If you're a golfer, Paarl & Stellenbosch are within easy reach.

We have recently experienced one of the luxury Villa suites. Overall I think we made a good choice. When visiting the area we now appreciate the vast choice and its tempted to stay at a winery and am sure there are benefits of that too. However we liked the location here and whilst not immediately in the direct town of Francshhoek it was very close. They also offer a comp shuttle service to take you to the tram station or into the Village/town We ate dinner once at the restaurant and it was good. Breakfast was good too The massage/trea**ent facilty is subcontracted but they booked for me and the experience was very good Other feedback would be whilst the rooms were lovely you could see that certain items would be needing maintenance soon Our view was that any slight issues were overcome by outstanding customer service. Thank you

This establishment is far from five star luxury. A Chris**as holiday gone wrong! And no attempt to please an unhappy client. We arrived two hours early and were greeted by a terribly unfriendly manager, she was uncertain if the hotel could assist us with a Chris**as Day dinner at their restaurant. The waiters were not familiar with pescatarian dietary requirements. The manager insulted me and called me aside to say that accommodation was not paid when it was done so a month in advance. Unit 18 has a horrible stench of raw sewage. The GM Carmen was informed about my experience, I have yet to receive some sort of compensation, highly unlikely. An overpriced 2 star hotel!!

Stayed here for two nights , the restaurant is amazing , the staff bend over backwards to make everything great , I left my kindle in Cape Town and they had it back for me within 24hrs , nothing is too much trouble , the food is so good too should be number 1 on trip advisor !

So the reviews of this place were great but the pictures don’t do it justice. Beautiful property! The views from the room and the pool are some of the best we’ve been around. The suite had a fireplace etc and was large and regal. Staff went above and beyond to organize rides, give us more water when requested, etc. Breakfast in the courtyard was tasty and fresh. As others have mentioned, this hotel being “out of town” isn’t really accurate. Super short shuttle or mile walk and you’re right there. We saw a few hotels in town and would choose this 10/10 times.