ホーム 2 スイーツ バイ ヒルトン スティルウォーター(Home 2 Suites by Hilton Stillwater)

The property was clean and close to many areas we needed to travel to. The front desk was not helpful. They charged us twice for the stay. I would never stay here again due to the lack of professional service.

The hotel had no room for us even though we had a reservation. No phone call, no communication to this effect. Manager left for the night knowing the situation. So unprofessional by the hotel and the manager.

The sleeper sofas were the worst i have ever encountered. First...no sheets provided. Second it was like laying on a piece of cardboard over springs. Bar pokes you in the middle of your back. Just sitting on the couch before converting to a bed makes your behind sore...way too hard. You have the worst pillows ever. Way too soft. Had to fold over a bunch. The bed itself was good. The cover on the bed is too heavy. Breakfast is one giant choice of preservative food items. I cant eat preservatives. I appreciated the kitchen. Thank you for the opportunity to provide input.

The cost of my stay was not consistent with the quality of the room. The room was in disrepair…tile coming off the wall in the bathroom, handrail falling apart in the tub, lamp broken and another without lightbulbs. Comforter on one bed was not clean and the person at the desk said they didn’t have access to the linens but gave us a blanket instead. Pretty disappointing for the cost.

Staff was amazing! The location is convenient, safe, and walkable to SBux and food options. We stay here every time we go to Stillwater, and will continue to do so. I do think the property could use a bit of a refresh - the beds were a bit broken down, and there is just some wear and tear that is beyond easy remediation by staff.

Overall the stay was great. It was just myself and my young son. He was super excited there was a pool and kitchen. The staff was wonderful. Joseph (I hope I am remembering his name correctly) at the desk was fantastic. He was great with my son and super helpful and friendly. The only negatives were the bathtub was a little dingy and the shower curtain could stand to be replaced. The Dishwasher also was not fully installed, I am assuming for easy replacement if needed but when I pulled the door the whole unit moved. Overall it was good bed, pillows wonderful, location was exactly what we needed. We were able to walk to the Basketball arena for the game we were attending. If we go back to Stillwater I would stay here again.

The room was filthy & disgusting with stains on furniture. Overall cleanliness was less than impressive. If you zoom in on the picture you can clearly see blood on the napkin!

Great for waking to the game. Older property that could use a little TLC. Missing tiles in the bathroom, rust and not as nice as some I have stayed in. But it worked perfectly for a nights stay after a game.

My husband had car trouble and didnt get there in time i called the hotel to cancel and they said no!!!