ストーク・オン・トレント Parish Church of St. John The Baptist周辺のおすすめホテル・宿

結婚式のために家族を訪ねながら2泊しました。スタジオルーム自体は、滞在に必要なすべてが揃っていて、きれいでした...私は汚れがないことを意味します!!!1:チェックインはリモートで行われ、少し切断されました。予約後に送信された写真IDは再び要求されたので、パスコードがリリースされる前に再びメールで送信されなければなりませんでした。電話を拾うので、チェックイン全体がSMSで行われなければなりませんでした。2:到着時に駐車場が利用できなくなり、6時間近く運転していたので、疲れていて、少し硬くて空腹でした。特にリストに記載されているように、このニュースはちょっと打撃を受けました。私たちは基本的に、誰かが彼らの車を動かした後、少し後でスペースを取得するために管理したと言ったチームにメッセージを送りました。3:ハンリー(アパートが位置するSOTのエリア)は少し下がっている感じがしますが、ショッピングセンター、映画館、市場、レストラン/shopsがあります。数日間で出会ったすべての人はとても親切で熱心です。4: 滞在中は、無料のお茶/コーヒー等は補充されませんでした(はい、私たちはそれを知っていますが、ほとんどの場所では、まだ毎日補充されています)。まだ別の訪問の価値があり、何を期待するかの知識で間違いなく再び予約します。

Good location near to the main roads of north Stoke, nice clean room, comfy bed and quiet at night. I was here to see a band at a nearby venue (the band also stayed here)! My stay was made that much better by Andrea on reception who was friendly and helpful. Recommended

Excellent. I cannot thank Kevin & the team enough. I found myself needing accommodation very last minute due to my partner having an serious accident and needing spinal surgery at the Stoke Royal. Kevin went above and beyond to accommodate me for a week due to me not being from the area and needing to stay close to the hospital. Rooms clean, they have everything you need, beds comfy, lovely little place, great value for money. Really welcoming and friendly.

まず、スタッフのどれとも関係ありません。すべてが可愛くてとてもaccommodatingです。それは短いスタッフ付きで、ほとんどの問題が嘘をついているところです。私たちは今週2泊しました。家族として4人、2人の大人と3歳以下の2人の子供。部屋は素敵できれいでしたが、そこに着いたとき、引き出しベッドには寝具がありませんでした。9.30pmくらいチェックインしました。だから、女の子をベッドに入れるのに理想的ではなかったです。電話受付に行きました...電話が壊れました。私は何とかホテルの受付番号をオンラインで見つけたので、レセプションに電話しました。そこからローラは寝具と追加のタオルを持って部屋に来て、私のためにベッドを作ることを申し出ました。彼女は必要ないと言いましたが、とにかく助けてくれました。正直に言うと、私はしばらくの間最高の顧客サービス経験の1つです。翌朝、私たちは朝食に向かいました...これは混乱でした。まずはテーブルを手に入れるのが大変だった。 汚れたテーブルでいっぱいの奇妙な小さな会議室に連れて行かれ、 ただ一人のきれいな部屋に座った。食べ物を手に入れに行きました。ほとんどすべてが使い果たされていました。ジュースやグラスはありません。お茶やコーヒー用のマグカップはありません。小さな皿の食べ物を手に入れるために管理され、それを食べるためにカトラリーはありません。正直にショックです。その夜、ローラは再びレセプションにいた、彼女は私たちを見たとき、私たちの子供を騒がせ、私たちの赤ちゃんは彼女を絶対に愛し、彼女は本当にホテルの信用です。私は彼女と別の女の子とメガネを着てチャットしました。私は覚えていませんが、彼女は赤ちゃんと一緒にもすばらしいです。どこに行くかでこんなに違います。スタッフは私の子供に親切です。いつも帰りたいです。朝食の2日目の朝、私たちは高い椅子を持っていて、再び奇妙な小さな部屋に入れました。再び、すべてのテーブルが汚れていて皿でいっぱいでした。アンナという素敵な女の子が私たちのためにそれを掃除し、テーブルの待ちについて謝罪しました。もう一杯飲まない アンナが私に一杯飲ませてくれた 朝食にジュースを少し 飲んで また出て行った全体として、それはスタッフの問題です、スタッフはそこにすべて素晴らしいです、彼らがそれをすることができるとき彼らはできることをしました、しかしもっとスタッフが必要です、それは学校の夏休みです、そしてそれはレストランが2/3スタッフで実行されているように見えました。

The price increase in a days spa has prevented me from being able to go to the spa as often as I used to, however, we managed to get an autumn glow package, which included a 7 hour visit, lunch, free drink on arrival and one hour treatment. The same package last year also included the salt room, but this was not in the package this year. I’ll start with the pros, there are many. The staff were fabulous, really helpful, welcoming and friendly. As a vegan, I was more than happy with my vegan mezze platter and the new outdoor/indoor restaurant area is really lovely. The treatment was excellent, we had a facial and back and feet massage. Again the staff were lovely and we had camomile tea in the relax room afterwards. The swim up pool is great however, I found the water a bit too hot. Cons: The day we visited the spa was quite busy and we didn’t get around all of the outdoor rooms/areas but here is my experience of the ones we did visit. The steam room, both my friend and I and two other people noticed that the seats were slimy in places. I don’t know what causes this it might be quite natural but it wasn’t pleasant, it was mostly at the edges. From here we went to the cold bath. I love the cold bath experience and the exhilaration you feel when you get out, however, the bath had black lumps and white gooey pieces floating in it. Again not pleasant and I don’t know what it was but it certainly wasn’t nice. The paving around the swim up pool, was green in places and needed a good cleaning. We noticed stains on the day beds, the edges and the cushions. The floating beds in the indoor pool had black mould on them and one in particular smelled of mould. The cons didn’t ruin our day, but, we noticed them and other people will too. They need attention because the price for a day spa is high and I do expect everything to be perfect as it has been in the past.

Excellent stay! From the welcome to the checking out, the staff were friendly and helpful. The house is amazing - love that the history of the house is in a leaflet in the room. Our room was clean, spacious, had everything in working order and was comfortable. There were spare pillows in the wardrobe (which my husband and I needed as we are side sleepers and love a pile of pillows), the duvet and sheets were soft and comfortable. We had a tv in our room, tea/coffee facilities and a glass bottle of water. We chose to have dinner there instead of venturing out, and we are glad we did. The food was delicious. fresh and piping hot on arrival. The wine recommendation from the staff was spot on! The bar afterwards was lovely to sit in and wind down before bed. Breakfast the next morning (included in the booking) was again delicious and well cooked. There was also tea and coffee, fresh juice, pastries and toast for guests to serve themselves as much as they wanted. Before leaving we had a walk around the garden and the views are spectacular. The garden itself is well looked after and beautiful as well. My husband and I cannot fault a thing about our stay, which we chose for our 4th wedding anniversary and we will definitely be back.

Fabulous overnight spa stay with the family to celebrate my daughter's 21st birthday. All the staff were lovely and helped make our visit really relaxed and enjoyable. The spa therapists were all amazing and gave excellent treatments and advice. The food and beverages were all of a high standard. The rooms were comfortable and clean. Beautiful venue and lovely grounds. Hope to return

The hotel surpassed my expectations. It was clean, well- supplied, good presentation, etc. The first person I met was Olga at the front desk. She was everything you might expect & more. She presents herself with a smile & makes the guest feel welcome. I went downstairs several times to ask her questions and she was always helpful. I'm from Orlando, Florida. I grew up in the largest vacation/customer service culture in the world so I understand quality & professionalism. This young lady has it all. Promote her or at least don't let her get away! Thank you for a very pleasant stay.