ハンプトン イン & スイーツ スイスン シティ ウォーターフロント(Hampton Inn & Suites Suisun City Waterfront)

Service was very good as was the breakfast

Good breakfast good service

We had a wonderful experience at Hampton Inn and Suites in Suisun City! The service was fantastic and the breakfast exceeded our expectations. It was nice to be right on the water, too.

It was amsuposed to be the best room at the hotel but the shower had no hot water and no water pressure. There was a giant hole in the screen door that went out to the balcony. The heater when it wasn’t on high had an irritating ringing sound that was so loud I just kept turning it off if I didn’t need high heat. I’ve stayed in regular cheap rooms at this hotel that were way better.

Ou room was on the 1st floor, we could hear foot traffic in the room above all night. It sounded like they were stomping on the floor. It was New Year’s Eve and at about 2:15am we could hear yelling from an argument coming from the room. We had to call the front desk to ask for them to silence the disruption coming from the room. You can also hear every toilet flush above and next door in the rooms.

Well, I travel a lot, and on Friday, 12/29, when I checked out, I forgot my makeup bag with many valuable items. I called the next day to ask for the bag, and the person who answered my call said it was not there. I'm almost 100% sure I left it in the room, and I asked the person to check the cameras to confirm if I had taken the bag out of the room, and she was no help. I will never stay in this hotel again, and I don't recommend this hotel. This is the 2nd time that I have had horrible service. The prior time, ask the girl at the front desk for quarters for laundry, but she was not helping. I had to go out to look for quarters; then, when I was on my way back, I saw her giving quarters to someone else. The service is not good.

This was a stop on our way to another town and it was a nice place to rest and recharge before heading out again

We loved the hotel. It was great for our needs. The only complaint that we had was that the water didn’t get very hot.

When i booked the rooms i specifically requested adjoined/connecting rooms. Called to check if they were able to see that request and confirmed that it was all set for when i checked in.. when the day comes, the front desk was NOT able to get me a room like so because they were all reserved. If i had requested a room as such, what happened there?? The receptionist was very rude. We had stayed there myltiple times during the year but this will be our last.. had kids at 11pm running down the hallway screaming while we were trying to rest. The hotel itself is really clean which is why we booked often but after this incident we will not continue to book here because of the specified accommodation that was now respected