The staff was not very attentive and they definitely did not pay attention to their computer screens upon check in or check out. I had pre paid my room using credit card points combined with payment. So it was pre paid. I checked my credit card and they had charged me the room fee and parking following my stay. I was only expecting to pay for parking. The company I made the pre paid reservation with is fighting Tetra/Marriott to get my 2nd charge removed. The manager told them I wasn't charged. I sent the reservation company a copy of my posted charge from my credit card statement. This just adds that upon check out, the Marriott app wasn't working, so I told the front desk. I handed them my key cards. Upon check in the parking structure was unsecured, so I thought it was always like that. Upon exiting you needed a key card to leave the front desk had both by key cards. I got out by grabbing a key card out of the return box. The property is clean and very nice. The staff and accounting show incompetence.
I'm a Hilton Gold Member and was given the perks associated with membership. The room was great although they had some difficulties with the digital key system. We attended the ETB NYE party and had a blast! The music was great and use of the ballroom with the beautiful decor and lighting. We did have to wait a long time for drinks and there was no food available. We ended up door dashing some food and was tempted on going out for drinks. Overall a great venue if they could just staff up for big parties like a NYE party.
Aloft Sunnyvale on its own is good enough value for money spent. However, what truly stood out was the customer ser ice of its front desk. Shoutout to Michelle for helping me out a ton when I was trying to extend my stay. No excuses were made and she found a way to get it done even under difficult circumstances. Roy was also great with the room upgrade when he saw that I had brought a friend and might have needed a bigger bed. 10/10 Customer Service!
旅先の様々な魅力を発見したいお客様に、Residence Inn Sunnyvale Silicon Valley Iは最適です。Residence Inn Sunnyvale Silicon Valley Iは、サニーベールでも指折りの素晴らしい宿泊施設の内の一つです。当施設はサンノゼ国際空港から7km、モーガンヒル駅から8kmと、立地に優れています。付近にはCarousel Columbiaやフェアウッド公園、AMC Mercado 20などがあり、サニーベールの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。サニーベールの当施設には、駐車場が併設されています。滞在に便利な立地のホテルをお探しなら、レビューで立地が好評のこのホテルがお勧めです。
ゲゲスト2022.03.18
This is a 4.5 star review is for THIS CATEGORY of hotels. This isn't the Ritz or Four Seasons, nor is it a Westin or Hyatt or even a regular Marriott. With that said, I'm comparing this to Fairfield Inn & Suites, TownPlace Suites, Homewood Suites, Embassy Suites, LaQuinta Inn & Suites, etc during March 2022 while we are still coming out of a pandemic. Pro: Close to SJC 900+ square feet Laundry on site $1.75/$1.50 (coin operated is cheaper than using the app, front desk has quarters) Breakfast M-F is hot. SS grab n GO (March 2022, this might be pandemic related) Fitness center 24/7 (cardio and free weights) Arranged like townhouses, each building has 4 units, 2 on street level, 2 upper level. Penthouses include upstairs loft bdrm/bath Coffee daily (Starbucks) Filtered water at front desk dispenses cold and hot We were in penthouse suite which is on 2nd floor walk up (3rd floor is the loft bdrm + bath), parking was right next to the unit Parking $12/night Driving distance less than 10min from so many places (Levi stadium, Great America, Top Golf, Mountain View, Santa Clara) and all major freeways Front desk staff is great, addressed me by name each time and friendly & professional Less than 5 minutes from Whole Foods Santa Clara, which is an Amazon delivery hub so you can ship stuff directly there and they'll hold it for about 2 weeks. Con Floors thump if you're on street level If your building is against the highway, you'll hear some highway noise, bring earplugs. Stairs to loft are not regulation size, almost ladder size so can easily slip down if you have socks and misstep (we know from experience) Shower door would not stay closed during shower Fry pans but no spatula The pullout sofa bed was the absolute worst sofa bed, you could feel the coils on your back, we had to buy an air mattress. Despite the cons, we really liked the drive up to your unit setup (vs a hotel), it felt like living in a townhouse, we hardly saw other guests, and the location for us was perfect, this was our home base for 4 nights and I would stay here again.
Homewood Suites by Hilton Sunnyvale-Silicon Valley, Caは2021年に開業、サニーベールでも最新の宿泊施設の内の一つです。当施設はモーガンヒル駅から7km、サンノゼ国際空港から12kmと、立地に優れています。付近にはポンデローザ・パークやオーテガ公園、サンケン・ガーデンズ・ゴルフ・コースなどがあり、サニーベールの観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。サニーベールの当施設には、併設の駐車場があります。
ゲゲストThis hotel was perfect for our three day stay for my son’s wedding. Every person we encountered at the desk was so friendly. The rooms were spotless and had everything we needed. There were two separate bedrooms (with doors) and each had their own bathroom and shower. Everything you could need was in the kitchen, including plates, silverware, glasses, coffee pot (which I loved because you could brew a whole pot!). It was very quiet and the bed very comfortable. There is a beautiful pool, basketball court and outdoor seating. The living room had a sectional couch, chair and TV. Each bedroom also had a TV. Very pleased with everything about the Sonesta ES Suites!
ゲゲストThis is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!
EEli32024Host is warm and helpful. Environment is neat and calm. Easy walk to restaurants and mall nearby - Lucky California, Pizza hut and many others. Central location for cheaper commute within the Bay Area if your traveling with Uber.
ゲゲストI stayed here because of its proximity to Levi's Stadium. It's much cheaper than the other hotels that are close to the stadium. The hotel and the room were clean, the carpets looked new, the staff were nice, and there was a security guard in the lobby at night. I thought the bed was comfortable and the sheets were clean. The rooms have window units for heating/AC and they are sort of loud, if you're not used to that noise it could be something you notice. I don't mind it, it was like white noise to me. If there are people talking and walking by in the hallway you can hear them but I only heard people maybe once or twice. They have free parking, there's a few spots in the front and a lot more around the back. There's also hotel wifi you can connect to. The rooms all come with a fridge, a microwave and a coffee maker. There's also an ice machine. There is a pool but it was closed when I went because of COVID. The location is really what sold me, it's right off the freeway and if you are going to Levi's Stadium there is a VTA transit stop (Vienna) that is a five minute walk from the hotel. It doesn't get any easier than that. If you come to this hotel with realistic expectations you won't be let down. There's no mints on your pillow or valet parking but it's got what you need, a clean place to sleep. There's a lot of places that are relatively close to eat too. Overall a great place to stay.