Where the heart is, everything shows. That happens with each and every one of our trips with the Accor Group. The one with Movenpick Surabaya is no exception. The heart was there, from the moment we stepped into the front door. FOM Amalia was there - all smiles, open arms to greet us. GM Eksi was a step away to get us started on our great Movenpick experience once more. It was all hearts, from each and every one we met from the ground floor More Lounge to the 21st, the Patito on 7th. Executive Chef Vanda was there in person to attend to us, whipping up the best meals we've had this trip, ensuring the right level of sweetness or saltiness, just right smoothness and spiciness; perfect as perfection should be. HM Lucky Idris was not far behind to add cheers to every encounter, making light every conversation. And, our room on the 21st was magnificent; couldn't ask for more - every amenity of creature comfort was there - comfortable bed, long bath, mini bar, you name it, they gave it. Through every detail, the heart shows; every greeting, personal and close by name, not from one member, but by every staff that came our way. Clear as daylight, this Accor Movenpick property is all hearts 💕. We were all welled up in our hearts. Thank you, Ibu Eksi; thank you, Pak Lucky, Pak Vanda; thank you, Ibu Amalia. You gave us a fulfilling close to our six days in East Jawa. Be assured we'll be back for more Hearts. Don't lose heart, if we take a little longer to come. Blessings.
Room was as shown as in the pictures, had everything mentioned as well. Most importantly, aircon was cold 👍🏻
Loved that the hotel provided individual bolsters 🤣
Location is oretty accessible and you can get by anywhere quick with GoJek.
旅先の様々な魅力を発見したいお客様に、JW マリオットホテルスラバヤは最適です。JW マリオットホテルスラバヤは、スラバヤでも指折りの素晴らしい宿泊施設の内の一つです。当施設はSurabaya Pasar Turi Train Stationから1km、ジュアンダ国際空港から19kmと、便利な立地です。付近のエリアは、Tunjungan Plaza Convention Hallやスラバヤ • タマンプレスタシ、CGV Cinemas BG Junctionなど、観光名所が豊富なことで有名です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。スラバヤの当施設のお客様は、駐車場をご利用いただけます。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
慌しい一日の終わりには、スラバヤ スイーツ ホテル パウード バイ アーキペラゴでおくつろぎください。スラバヤ スイーツ ホテル パウード バイ アーキペラゴは、スラバヤでも指折りの素晴らしい宿泊施設の内の一つです。当施設からグベン駅までわずか700m、ジュアンダ国際空港まで18kmと、交通が非常に便利です。付近には、Masjid As Sakinah Alun Alun SurabayaやAlun - Alun Surabaya、Perpustakaan Umum Kota Surabayaなど、スラバヤの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。立地重視なら、レビューで立地が好評のこのホテルがお勧めです。このホテルは、家族連れのお客様に好評です。
匿匿名ユーザーThe Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
ゲゲストThis is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..
ゲゲストMy stay at the Shangri La Surabaya was nice. I visited for two nights on business. Before I arrived, they had arranged transport from the airport which was incredibly efficient and easy. When I arrived, I was given a room on the 17th floor which is the top floor. It wasn't bad but could do with some updates to make it look more modern. The bed was comfortable and a good size, although there were a few scuffs here and there. The bathroom was small but had all of the essentials that you would need - however, both the shower door and floor could have been cleaned to a higher standard. The hotel is located in central Surabaya which made it easy to access shops and restaurants nearby. I had access to their Horizon Club lounge on the 12th floor that offers delicious breakfast service with nice views of the city skyline. Overall, my stay at Shangri La Surabaya was very enjoyable and I wouldn't hesitate to recommend it to anyone else who's looking for something luxurious yet budget friendly in this part of Indonesia. The service provided by staff was top-notch and they did an amazing job making sure my stay went smoothly all throughout my visit. The gym and pool are nice features if you want to sweat and relax