Orange Crystal Suzhou Guanqian Street Hotel

Hotel is relatively new and absolutely love the room. Downside to it was the staff gave me a room which was on the other wing. Had to climb up and down a flight of steps to get to the main elevator. The steps were not luggage friendly at all. Had to make two trips up and down the steps to carry my heavy luggages. 15mins walk to guanqian street for shopping and food. There’s also lots of restaurants around the hotel. Train station is also just beside the hotel. Down side: there’s no proper drop off/pick up area. Also, the hotel lost one of my delivery packages. I hope they will have a better process on receiving/delivering delivery packages moving forward. Since it’s nearby the famous attractions, be prepared to wait in the jam as the roads are only two way streets. Taking the train is your best alternative.

Great location!! Good service provided Staff are very friendly Room is very clean and new

Very friendly staff. Great location. Easy to walk around to tourist spot. Will be recommend to my friend if visit Suzhou.

The hotel is new with big rooms and great service at check in. Location is fantastic with lots of eatery nearby and subway just few steps away. This hotel is great and value for money. The service staff at the breakfast area is quite passive and not helpful when there is insufficient table at the breakfast area. Breakfast is not great too. Will not recommend to pay for the breakfast.

Its a wonderful hotel, everything feel new, the staff was excellent, upgraded the room for me, much appreciated, the room was very big, hygiene top quality, the shower was strong, overall highly recommended if you coming to Wuxi, also forgot to mention lots restaurants to eat next door

Top room close to metro. Location near to walking street I would stay there again

設施：酒店設施很新，房間木質材料過多，所以還是有些裝修的味兒，有點刺眼睛。 衞生：房間有的地方有灰塵，衞生間有幾根頭髮，打掃的一般 環境：酒店臨街，對聲音有要求的慎入。 服務：服務人員態度友好，有服務意識。 先説缺點：辦理入住慢，14：40到的，被告知房間還沒打掃完，要等至少一個小時。結果另一個工作人員又在電腦上查了一會，告知可以辦理入住了，辦理完都15點多了，嚴重影響了我的行程。房間位置離電梯特別特別遠。要求更換新電梯的，被告知無。酒店衞生算不上很乾凈，衹能説及格。房間的窗簾壞了需要手動拉。紙巾和衞生紙是心相印的。 再説優點：洗澡水温控很好，花灑好用。酒店的礦泉水可免費使用（不夠可從前台取）早餐比想象中好，千元以下的酒店的早餐這個算做的不錯的，涼菜魚皮，沙拉冰草好吃，蔓越莓小蛋糕配上咖啡絕了，咖啡很好喝，小米粥熬得也不錯還有4種小鹹菜，水果都很新鮮。主食有餛飩，麪，米粥有點偏鹹。居然還有關東煮（雖然沒吃）就餐環境很乾凈。酒店離地鐵非常近。

特別不滿意的一次住店體驗 那麼大那麼好的酒店居然犯了這麼低級的錯誤 也不知道酒店衞生是怎麼打掃的 上一個住客的空瓶子那麼大居然還留這裏 打電話還一直佔線 馬桶墊還有尿漬

提前七八天訂的帶窗户的大床房，結果入住時説帶外窗的房間沒有了，衹有帶內窗的，然後電視是在床側面的。半夜樓上吱吱嘎嘎搬動傢俱的聲音，凌晨才消停，就很詭異，一晚上沒睡。第二天半夜十一點半又開始拖椅子挪板凳的，打給前台，前台立刻給換房間。半夜三更兩個小夥子上來幫忙換同一樓層另一個房間，小夥子對着空房間一本正經敲門，“你好，服務員”，敲兩遍門再打開，我魂都要嚇掉了。這是什麼操作啊！