Where to start. We hadn’t booked ahead & arrived in town a little late. Lots of places were booked out so was running out of options. Made an inquiry at reception & that should have been my clue to walk out. He was rude & everything was an effort. I asked about the restaurant to be told “we don’t have one” but it was clearly marked restaurant. Apparently it is only for a continental breakfast. I asked where was a good place for dinner to be told “just go up the street” The room was spacey but basic. The notice in the cupboard advised to go to reception if more pillows or blankets were required. Went to reception to be told we don’t have spare pillows. We could hear the tv next door & also the spa bath motor. Check out the next morning was a similar bad experience. She wasn’t friendly & couldn’t smile & I obviously was disturbing her. A truely bad experience staying at this place.