モレノバレーのプール付きホテル

父の記念のためにエイレスホテルに集まりました。彼が退役軍人のための国立墓地に埋葬されたため、客室は割引されました。美しいロビー、タコマン、バー、プールは私たち全員が集まるのに最適な場所でした。私たちは毎朝大きな食堂で素晴らしいホット朝食を食べるのが好きでした。ロビーの無料のコーヒーは素敵です。スタッフはとても親切でした。

This was my first time staying at this hotel since I was visiting the area for a friend's event. Parking is easy and right upfront - but there's also parking on the side of the hotel and in the back. The front lot can get packed though - since it's shared by the restaurants/businesses in the area, as well as a Residence Inn next door. I was cheerfully greeted upon entry by Brisas, who assisted me with check-in. She acknowledged my elite status with IHG, and was able to assist with my early check-in request. When I initially got to room #221 - I was happy to see I was upgraded to a King Suite with a sofa, but ran into some issues initially - the blackout curtain was down and immovable. When I lifted it to look at my view - I was greeted by the top of the hotel's porte-cochère, and an AC unit - so pretty much a ”view” of the hotel entryway's roof. I went back downstairs and asked Brisas if she had something on a higher floor. She was happy to accommodate - but shared that the 4th floor rooms were still being cleaned and I wouldn't be able to check-in early. I figured the tradeoff was fine, and I'd just work on my laptop in their lobby while waiting. I rarely have to ask to be moved, but was pleased with how prompt my request was accommodated. Kevan - (Brisas's wonderful colleague) picked up where Brisas left off as her shift ended before my new room was cleaned. Kevan was able to place me in room #425 - a King Standard room with a chaise lounge - perfectly placed by the large, picturesque window. I had a great panoramic view of the valley. The room was clean, crisp, and modern. There were plenty of outlets - both AC and USB ports - intuitively placed around the room. The workstation had a nice 3-stage lamp, which provided ample brightness when needed, as well as dim, ”mood” lighting. This particular room comes with a microwave, mini fridge, and Keurig - not a Nespresso like the Intercontinentals, but a Keurig is still better than the drip coffeemakers a lot of other hotels in this category offers. Bed was super comfortable - not sure what other reviewers were complaining about when they said it was squeaky. My bed made no such noises. Thermostat works well and the A/C was able to get the room cool in no time - important, considering it was almost 100*F outside! There is a pantry stocked with snacks, drinks, ice cream by the front desk where you can buy treats you might have forgotten to pack. The prices are fair considering the convenience - there is also a 76 Food Mart within walking distance and a Winco behind the hotel - also walkable - only because I didn't want to lose my awesome, front-of-the-hotel parking spot. Complimentary breakfast served in the morning - decent selection of hot foods (eggs, sausage, potatoes), yogurt and toast. Fitness Center is 24/7 - and the pool is decent sized - but no one was using it because it was hot as heck outside. Overall, a great and enjoyable stay. What made it even more awesome were the front de

I would never choose this residence inn to spend my nights there. This was my first and hope was my last horrible experience with Marriott associated hotels. The moment that I walked into the residence inn, it started to go wrong every steps. When I checked in, I was placed in the first floor with my platinum status. It was not able to activate my mobile key. The front desk person was not able to access at that moment. She said that I had to ask my manager to active it for me. I went to the room and tried to turn on TV, there is no remote control. I went to the front desk to ask one. After that, I went to bathroom, there was not bathroom amenities were placed. I went to front desk again to ask for bar soap. I spot the floor had a hair tie and a green contact lens on the bathroom. Was the room vacuum and cleaned? I also found previous person left a big yellow package on the dining table bar stool. All pictures were attached. The refrigerator was excessively being damaged. I started to question; Was housekeeping cleaned this room? After I took a shower, there is no hair dryer. I called the front desk, the person told me I am sorry, I don’t have a hair dryer and housekeeping closed. I told her” You want me to sleep with my wet hair???” She was not sincere tried to resolve my issue. She said that I will ask my manger to change the room with everything equipped the next day since I spent two nights with them. I was giving a hope up and waiting for a room change. I went day shift front desk and asked her for a room change. She told me that all the rooms were not clean once the room was cleaned that we would notify you. I told her that I brought my suitcase in the front and just placed my luggage to the refresh new and clean room. When I came back in the afternoon, the different front desk staff told me that you are still at your old room which is first floor, all the rooms were booked. When I came back and attempted to use my mobile key and still not working. I was so upset and walked into my room and noticed nothing was cleaned and the hair dryer was still missing in my room. The front desk brought me a hair dryer. All the problems were continued to day 2. No staff were bothered to report all my issues to the supervisor or seriously addressed about my issues that I encountered. After I spoke to the supervisor that she did not know what’s reasons were to request for a room change. No staff was reported and mentioned to her. Even though the supervisor got one-night points back to my account. I really don’t care about the night points. I want to feel respect and feel comfortable and ease to where I stayed and not to worry so many things. This is so far below my expectations. Hope the staff got more training about attitudes towards customers and how to resolve issues in a timely manner. This is not Acceptable customer service!

私は母の葬儀のために町にいました、そしてスタッフはとても親切で同情的でした。私はカティによってチェックインされ、彼女は私と私のすべての懸念に非常に辛抱強くしてくれました。優しさをありがとうございました。私は焼きたてのクッキーがなかったので、それは大丈夫です。コーヒーはいつも新鮮で、朝食は素晴らしかったです。私は小さなミニオムレツが大好きでした、それらは素晴らしかったです!いくつかの理由でこのホテルをお勧めします。一つは、ショッピングプラザにあります。つまり、歩いて行けるレストランや市場もたくさんあります。駐車場は無料です。部屋はとても素敵で快適で、高速道路のすぐそばにあり、私が言ったように、スタッフはとても親切です。

全体的な品質は良好で、ホテルの建物には多くの出入り口があり、ドアは常に閉じられており、入場するにはカードをスワイプする必要があります。レストランには外出するドアがあり、屋外の座席があり、外に座って喫煙したりコーヒーを飲んだりできます。ホテルの朝食はとても良いです、コーヒーはとても良いです、それは保温瓶に入れられています、ゲストは1日中飲むことができます、私は毎日数杯飲むことができます。目玉焼きの中にはチーズとハム(オムレツとも言えますよね)が挟まれています。中国の胃はとても受け入れられます。自分でワッフルを焼いたり、パンを焼いたりして、コーヒーを加えて、食べやすいです。牛乳、ヨーグルト、果物もあります。お湯で袋を作ってお茶を作ることもできます。私は1階に住んでいて、窓を開けることができません。 2階と3階を開けることができるかどうかわかりません。お風呂のお湯は少し少ないです。軟膏のハエです。

息子のプロムデートを迎えに行くのに便利なので、この場所を選びました。彼らは写真を撮る場所が必要で、2階のデザインされたバルコニーの設定は完璧で、噴水は写真を素晴らしいものにしました。結婚式パーティーやガールズトリップ、家族の再会や集まりを計画している人には、この場所をお勧めします。行くべきレストランやショッピングがたくさんありました。

Great place to stay for the price. 2nd time staying here and will return.

旅行の看護師で、契約中宿泊するホテルを探していました。オンラインで予約し、ホテルに到着すると記載の料金が大きく異なっていました。彼らは犬のために1泊25ドルを請求し、7日後にのみ返金される100ドルのデポジット。私がウェブサイトに載っていた料金を提起したとき、彼らはちょうど悪いと言った。スタッフは信じられないほど失礼で、良い経験を提供することには気がしませんでした。ホテルは汚れています!!それはひどい近所にあり、私はまったく安全を感じませんでした。また、プールは閉鎖されました。なぜ彼らが「掃除するにはあまりにも多くの仕事です」と言ったのかと尋ねたとき。二度とここに滞在しません。最悪の経験。

Front Desk agent Jay (female) is courteous, professional, and is a true asset to your establishment. I was able to visit your property, and not only was the room spacious and clean. I appreciate the value and service I received during my stay. This has been one of my top three hospitality experiences. Thank you