Stayed for first 4 nights whilst visiting Australia. Chose the hotel as it is in a decent location, ( 5 min walk to Circ Quay, plus easy for Rocks, Darling, central area for Hyde Park etc), reasonable cost and the fact they allowed early arrivals into your booked room - availability allowing. We arrived at 7am after a 26 hour flight - and our room (7th floor) was available - allowing us to grab a few hours kip. We didn’t realise that it overlooked Australia Square, which is lively & loud Mon - Fri.. Not a problem on the first night as we’re so tired. The following day we asked if we could be moved, not a problem, we were moved to a quieter room (14th floor) & upgraded at no additional cost. The room was lovely - as were the breakfast’s each morning. I cannot fault the quality of the hotel, cleanliness, friendliness and willingness to help by all the staff. Would I return? Most definitely. 😁