I stayed here for two weeks for a university program. As I was there for a while it's easiest to do a bulleted list of pros/cons: Pros: * Location: Directly on Plaça de la Font, so if you're someone who wants to be right next to restaurants, bars, clubs and shops this is for you; also close to the Cathedral, the old town and the Roman ruins (amphitheater, circus, forum); a short walk from Platja del Miracle, a clean, lifeguarded beach where I was always able to find good space no matter the day or time. * I had a double room at the back of the property, whose window faced onto another flat but with a small terrace between us. Thus it was quiet and got direct sunlight most of the day. The room had an AC unit that cooled the room quickly, and also had decent shelf and hanger space given the room size (small, but that's typical of European hotel rooms, especially in old buildings). * The room was cleaned every day—towels changed every day, sheets changed every few days. Post-COVID I've come to expect the opposite—that hotel rooms will only be cleaned once a week or upon request—so that was a pleasant surprise. The cleaning staff were also very friendly and helpful. Cons: * Automated check-in—by far the biggest con. The hostel didn't send our trip coordinator, who wasn't in-country, the access code to the front door, though it was supposed to have been sent 24h before. So I arrived, the first in my group to get there, not realizing this would be needed. Eventually after waiting outside for some time another guest happened to be going inside, and let me in. The machine was wonky at first but eventually worked, at least for me; other guests checking in at the same time as the later arrivals in my group, however, had worse luck, and I'm not sure if they were ever able to reach a Forum rep to access their rooms. * No on-site staff, poorly-manned hostel phone line—we had a situation in our group later that week where a group member forgot their key in their room on their way to dinner, and ended up having to sleep in the small lobby area overnight as nobody from the Forum number provided was picking up the phone. The pin number the automated machine was requesting in order to issue a new key had never been sent to our group coordinator either, hence why the group member was never able to get a new key issued from the machine. * Other people in my university group had single rooms in the center of the property. Thus they did not ever have direct sunlight; their rooms either faced a wall or a disused lift shaft at the center of the property. This is just something for people to be aware of when they're making the bookings; the room photos on the site are not representative of most of the rooms of the property. * Accessibility: there is no lift/elevator, and it is a four-story property with steep flights of stairs between floors. If anyone in your party is disabled or otherwise has mobility or fitness issues, or if you simply have a lot of luggage,
Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.
A year later, and I'm back for about ten days, and everything I wrote in my review a year ago remains true. I'm very fond of Tarragona, but much of my affection is because of the Lauria. I have stayed in the hotel section twice and the apartments section four or five times in the past several years, and still I marvel at the combination of location, value, quality of accommodations, and most of the all the staff: from management to reception to housekeeping to ”breakfast supervisors,” these folks do a really great job, courteously, professionally. (I am baffled by the couple of reviewers who felt otherwise, and encourage TA readers to look at the pattern of reviews rather than the outliers. Love it, again, still.
The hotel is very central to everything in Tarragona and is clean and of good quality. What really made the stay special was how helpful the employees we met were throughout this. As an example, we had a difficulty connecting to Wifi which the staff resolved quickly for us. The reception staff had great local information and were helpful throughout. I'd recommend staying here
Fabulous hotel and in a great place, not too far from the main motorway but on a straight avenue which enables you to walk to the beach and old town or you can take bus number 8. Really friendly helpful staff team and amazing room, felt like we were in a high end Hilton. Huge room and comfortable bed, great bath and shower plus lounge area! Plus managed to park outside for free!
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4.2/5
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4.5/5
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This hotel deserves every accolade it is given. Small and fairly basic in fairness but run with passion by a couple that really care about what they do. This hotel surpasses many that charge twice the price. We were in room 17 on the 1st floor. It was quiet, immaculately clean and felt very safe. Xavi the owner, gave us as much info as we could ever need and even took the time to actually show us the way to the cheaper car park. Little things mean such a lot and definitely differentiates a hotel from its competition The hotel is centrally located and handy for everything.
ATENCION NEFASTA POR PARTE DE LA SRTA. PRISCILA DE RECEPCION. Estancia de 1 noche con niña de 11 años. Llegamos el dia 11 de Julio desde Portaventura, y estábamos tan cansados que simplemente fuimos a cenar en el mismo hotel, y luego directamente a dormir. Al día siguiente cuando nos despertamos ya para marchar , mire debajo de la cama por si la niña se le había caído alguna cosa, y encontramos ropa de otro cliente, confetis, 3 globos , y mucha suciedad. Bajamos a recepción, y la Srta.Priscila estaba al tlf. con el informático (lo deducimos porque luego de un buen rato cuando le dio la gana a ella, la escuchamos darle la clave para conexión remota) , nos miro, y dijo Check out?¿ le dijimos si, pero queremos hablar con usted..... Eso ya no le gustó ............. nos dejo esperando un buen rato..... ... Claro nos vio con el globo que le bajamos y con cara de disgusto... e iba alargando la conversación, hasta que le volvimos a repetir... nos puede atender porfavor... y de malas maneras al final nos atendió.... Primera respuesta suya al decirle las cosas... Porque no lo dijeron ayer?¿ y le contestamos que porque normalmente cuando llego a un hotel no me pongo a mirar debajo de las camas...(quizás a partir de ahora lo haga) y que porque era tarde ”veníamos reventados de port Aventura”....... .... Pues ella en lugar de pedir disculpas, ya que en ningún momento tuvo la educación y humildad de hacerlo..... su actitud fue altiva, ofensiva (simplemente con la mirada y actitud que tenia).... y con ganas de perjudicar y alargar la situación en lugar de solventarlo rápidamente.... Por su mala educación le pedi una hoja de reclamaciones... y como nunca he puesto ninguna... le pregunte: - Es una hoja de reclamación? y su respuesta fue .... ACASO NO LO VE? Como no voy a cabrearme ademas, de que me encuentro una habitación sucia, te encuentras con un personaje así ?¿? y si es verdad... que yo le conteste... ERES UNA MALEDUCADA.... y la estupenda Srta.Priscila... enseguida me contesto... pues igual que usted..... Pero Aver Señores propietarios del hotel... o bien es su hija esta chica, y no han podido colocarla en otro sitio a trabajar... o deverdad miren bien el tipo de personaje que tienen delante de una recepción..... Luego a la hora de entregarle la reclamación..... Priscila seguía al tlf. como si nada, y le digo.. perdona ya hemos terminado , y nos contesto... PUES ESPERAN A QUE YO TERMINE AL TLF.. es decir seguir provocando un malestar.... sin ningún sentido... y ademas tiene las santas narices, de contestarme en la reclamación que la insultamos... Perdona Priscila a ti nadie te insultó... lo que pasa que no sirves para estar en una recepción, es una vergüenza que un establecimiento así... con lo que cuesta llenar hoteles , tenga un personaje así al frente de una recepción..... Pagamos 94 euros... ok yo lo escogí por vuestra pagina web, sin desayuno , hasta aquí estamos deacuerdo... pero que me encuentre ropa , confetis, globos , y que ademas cuando ba
Mmarisa1905Pour moi, un hôtel 2 étoiles était une première! J’ai été ravie. L’hôtel était TRÈS propre (essuies changés quotidiennement et nos draps une fois sur 5 nuits). La chambre est, certes, petite mais ne manque d’aucune commodité: bureau, commode et penderie. Le petit déjeuner était correct et à volonté. Le personnel était très accueillant et prêt à nous informer des curiosités à voir dans les environs. L’hôtel est excessivement bien situé: à une minute de la gare (à pied) et à 5 minutes de l’autoroute (voiture), à quelques minutes du centre (pied). Je n’hésiterais pas à recommander cet hôtel !