ハカ ロッジ タウポ - ホステル(Haka Lodge Taupo)

Everything was alright however the room I booked shown on Trip app was a female en-suite room but apparently there’s no female only en-suite room. So may need to clarify for extra confirmation if you mind. Otherwise it’s a good stay

Great location to stay and safe

房間整齊乾淨利索服務特別周到。洗衣房，廚房都齊備，洗澡也非常方便，紅色的建築特別顯眼，唯一的缺點是稍微有點偏

我覺得普普通通 碗筷盤子都有點舊 不過洗澡的地方很乾淨

개인 여행하기 좋은곳 바다가까이 숙소가있어 다니기 좋았습니다

Although I had prepaid my stay through *******, the accommodation charged my credit card after I had checked out. I had to contact ******* to get a refund. However, through no fault of mine, I have been hit with a SGD9 (NZD11) loss due to credit card fees and exchange rate conversions for the wrongful deduction and subsequent refund. Because of this, I cannot recommend this hostel.

To start with the positives, this place has two nice, warm common areas with plenty of space to hang out and cook a meal. The people who work there are very friendly, and made our check in easy. However. For a hostel that has plenty of signs up saying it is not a party hostel and there should be no noise after 10:30, they sure did let a whole football team stay the night. What's more, they were spread out across the hostel so they stomped back and forth from room to room shouting. To the credit of the staff, they did seem to get ushered out of the hostel around 10:30, unfortunately when they came back at 3am there was little done to get them to quiet down. Even on a quiet night you can hear EVERYTHING in each room, so it's not a hostel for people who want a good night's sleep. We booked a private room, but half the football team was put in a dorm next to us so we were up all night. We could also hear the people on the other side of us snoring, and their text message alert, and their bathroom fan...you get the idea. On top of that the security isn't that good. The first night there was a random guy on the upstairs patio screaming into his phone at midnight. Not sure if he was staying here, but I felt uncomfortable having no way of contacting a night porter or other security staff to deal with it. Overall, I wouldn't stay here again. We had a similarly disappointing time at the other Haka Lodge, so I doubt we'd use them in the future.

Cleaning staff came in before checkout time both mornings of my stay. First morning they lifted the curtain to my bed, then turned off the fan that was going for air circulation due to very high humidity over the weekend. Didn’t clean bin, either. Second morning they abruptly turned about as I rushed to close my bed’s curtain as I was getting ready for leaving by checkout time. On-site staff did not quiet down loud group smoking and carrying on until 1:45am on the Saturday night in the parking lot, echoing louder up into the deck towards rooms. Stay in top bunk was incredibly unrestful, as your face is in the floorboards for the unit above and there is no underlay to quiet down the movements of the rooms above you. Pillows incredibly hot and stuffy. Old luggage & clothing left in under-bed storage bay, not cleared out. Broken curtain (thrown in corner of room) for lower bunk made it unusable to avoid noise from upstairs.

An awful night sleep due to paper thin walls not leaving a lot up to the imagination.