テグシガルパのEl Dorado Mallホテル

このレビューの主なポイントは、このホテルについての私の紹介です。私はガールフレンドと一緒にそこにいて、翌日の休暇に出発する準備をしていました。チェックインに行くと、部屋代を払っていないと言われました。私は彼らに領収書と、ホテルで引き出された金額と一致する私自身の銀行口座を見せました。それにもかかわらず、彼らは私に「払っていない」と言い続けました。そのうちの1人が戻ってきて、基本的には部屋の鍵を渡すまで、この件に関して自分の立場を貫くのに20〜25分かかりました。とんでもないことだった。私も海外にいる間何度も感じましたが、アメリカ人という理由でまた騙されようとしているような気がしたのは事実です。たとえそうでなかったとしても、私が間違っていると主張するのではなく、目の前にある文字通りの支払い証明書を見てみてください。悔しい時間を終えた後、8階の部屋の鍵を渡されました。私はエレベーターに向かって歩きます。待っても待っても、人だかりができ始めます。エレベーターが壊れていました。そこで、階段を使ってもよいか尋ねたところ、階段は誘導付きでしか使えず、一度に10人までしか通れないと言われました。そのため、チェックインして部屋に着くまでに約1時間以上かかりました。この場所に 1 つ星を付けない唯一の理由は、部屋、レストラン、プールエリアが実際に非常に素晴らしかったからです。私は純粋に、ホテルに入ってひどいサービスを受けたという事実に基づいて、否定的なレビューをしています。そうは言っても、このホテルに滞在するために費やしたお金を考えると、周辺エリアでエアビーアンドビーを見つけることをぜひお勧めします。ホテルの体験（別名朝食）を希望しない限り、ここに来ることはお勧めしません。

ホテルはとても美しいですが、レセプションのケビンアリジャドコーディナの特別なサービスが最高です。本当にとてもいい人で、家にいるような気分になります。朝食の際、彼はいつもジョセフに同意し、特に感謝しました。 2つ星に対する5つ星

From a reasonably efficient checkin and enjoying the complimentary drink in the bar where the staff seem not to be the friendliest it was noticeable that the whole establishment needs modernisation. There were only two power sockets (together) in the room which were already in use for the lamp and TV. There were two others oin the bathroom. The room was a reasonable size but I should not need to use the only sockets on the other side of the room and have to remove the lamp or TV socket, particularly as the lamp was needed as there was no ceiling lights. This is 2023 and rooms need more power outlets than this dated relic offers. Breakfast was not the best. A menu was given and some things that were asked for resulted in shrugs and disapproving faces. Others items seemed to be more acceptable. However when the staff were asked for a particular drink, the completely wrong drink was given, mainly due to the lack of English used and I am also at fault here as I speak no Spanish. Another guest intervened and told the staff what I wanted but he only got it half right and what eventually arrived was a compromise I suppose. Whilst having breakfast the room had been cleaned and after returning to the room to freshen up and collect a couple of items for the day, I had a short 20 minute snooze only to be woken by a member of staff in the room telling me that it was now checkout. This was at 10.30am and checkout was not until 1pm. Additionally I also had another night to spend there!!! This led me to be particularly suspicious as to why the employee was in the room in the first place. Had she been told by cleaning staff that I was out and that the laptop in the room was there for the taking? Was she made aware that I was one of the few few foreign guests in the hotel and being likely to leave the country soon, was she there to add ”cargo” to my luggage only for it to be later retrieved by a gang after being followed? From this point on I did not feel comfortable at all in the hotel. This was exasperated by the fact that the room keycard would not work on the door later when returning that evening. A nearby cleaner kindly shook her head and then quickly let me in. I am afraid this hotel will have to improve significantly if it wants to generate business from foreign clientele who simoly want a safe and hassle-free stay. I will not be back.

The Hyatt Place offers a competitive alternative to the fancier Intercontinental. The hotel is well appointed and offers satisfactory service. Some minor improvements would make it even better. Check-in/out process is slow and cumbersome for instance. General noisiness has been high during my last two stays which bothered me. The previous time as a teenage basketball team of 100 people was staying there (absolutely impossible to have a good night’s sleep) and this time due to the elevator and ice machine being close to the room. The hotel seemed to have ample availability but I was still given a bad room. These things could be easily improved with better trained staff.