Excellent location and service. The cleaning needs to be improved a bit. The breakfast is standard. I was there a few months ago and I didn't have a great experience. We received an additional night for free from the hotel. Tomer from the guest retention department was very helpful and kind, and the second time we were there was much more successful. We'll be back
What passed for a five star hotel in Tel Aviv in the fifties—or even in the eighties when this hotel was seemingly last updated—is no longer competitive. The hotel feels tired and sorely in need of updating and maintenance. Room furniture is beat up and worn, with really shabby carpet—at least in the deluxe city-view room category—and the pool area is sorely in need of a refresh and better maintenance—glass surrounding the deck area seemingly has not been washed in decades, reminding me of NYC subways in the seventies. The elevators are also really depressing, like a Time Machine to the days when Israel was a developing country. But what really lets the hotel down is the breakfast buffet. The dining room is poorly arranged, making even just reaching one’s table akin to navigating an obstacle course. And securing coffee is nothing short of an ordeal. A coffee stand staffed by just one server generates lines of guests worthy of a high school cafeteria. And if you should want milk for your coffee, it is not on offer at the coffee station or at the table. You have to go clear across the dining room to the cold cereal section of the buffet with your hot cup of coffee. And the food offerings just don’t compare favorably with what the competition is doing. But, front desk staff were helpful and welcoming, which cannot always be said about everyone in the Israeli hospitality industry.
Great location at the 'entrance' to Jaffa with views of the sea, broad walk up the coastline with all the modern high rise of Tel Aviv. Old city behind has lots of charm, restaurants etc. One morning we comfortably walked along the seafront right up past the Hilton and back as well as all around the port area / centre of Jaffa. Hotel is beautifully and tastefully restored / built, it is charming and stylish. We felt welcomed on check-in (I think it was Dean) and although arrived early, our room was ready. We had booked a basic room but were very fortunate to get upgraded 2 levels to an Executive Room on the 4th floor (with access to Lounge). We overlooked the roundabout, views of sea and coastline, totally lovely. Room is beautifully designed, very comfortable, good size, fabulous large bathroom with separate rain shower. We were here 2 nights only which included Holocaust Memorial Day so all restaurants/leisure closed from 6pm in the whole of Israel. Luckily hotel catering remains open. One would have thought that as a guest of the hotel, they should make sure that there is space in their restaurant and only keep it for in-house guests. It was not the case. No space in restaurant but managed to eat in the bar which serves a limited 'milk' menu including sushi. It was still pleasant, we ordered a pizza to share which was decent. The lovely Sophie made the experience more pleasant and kindly remembered we wanted some milk to take back to our room for our Nespresso in the morning! A note on the 'Mediterranee', the Lounge incase you need to decide whether to book a room with access. It is only open 12:30-6:30 so great if you usually have lunch and beverages. The food is top notch. A fabulous, delicious and well presented array of mainly mezze dishes including various cold fish, some hot dishes (pasta and vegetables) as well as fruit and some sweet things. Wine, tea/coffee, some spirits but couldn't see any mixes apart from fruit juices. Lovely deck outside to sit and relax. Only negatives - staff can be a bit aloof and not very attentive or proactive, especially up on the pool area for service and cleaning up. - bed linen felt cheap (though towels nice), not high cotton count like one gets at most 5* properties I have been to Tel Aviv a couple of times before for business and stayed in one of the modern luxury high rise. If I came back, this is the only hotel I would stay in.
In honor of my wife's birthday, I decided to go on a romantic vacation in Tel Aviv. I heard about the Ink hotel from a friend and decided to go for it. Booking the night was very smooth, but I felt the need to talk on the phone with someone to get more information. On the phone I talked to Dean. After two sentences, I realized that ”I found a friend” whom her pleasantness and professionalism will do as much as possible to please our stay. When we arrived at the hotel, we were greeted by Inbal, the hotel manager, who was amazing to us and gave us the feeling that we are in the right place. The room was cozy and well designed. We dined at the hotel's Restaurant; The atmosphere there is great, we felt as if we were in New York, in my opinion this is the best Asian restaurant in Tel Aviv or in Israel.
Mmaorהיי、אתמול הגענו למלון ארטיסט בתל אביב אחרי חוויה נוראית במלון אחר
פגש אותנו בחור בשם עומר、שהוא פשוט נכס לרשת
גרם לנו להרגיש הכי בנוח והכי מוזמנים
המלון נהדר、ארוחת בוקר מצוינת וניקיון ברמה אחרת
ねえ、昨日、別のホテルでひどい経験をした後、テルアビブのアーティストホテルに到着しました。チェーンの資産であるオマーという男に会いました。彼は私たちを最も快適で歓迎してくれました。ホテルは素晴らしいです、朝食は素晴らしいです、清潔さは別のレベルにあります
We took the studio, Hugh room with two small balcony and a jacuzzi tub (for one person, but perfect) The service there great, everything we asked we got with a smile and without extra charge, what is unlikely in tel Aviv (things like extra capsules for coffee and water bottles for the rooms) nice to find places like that that you get good worth for your money that also know how to give a real service.