We were skeptical because it is fundamentally the only choice in the rainforest, but the stay was super and above the expectations. The room was very nice and clean, we were welcomed with fresh fruits and filtered water. The dinner is not so various but overall ok, while breakfast is great for the standards in Malaysia (they also have croissants and sweets). Staff is helpful. The activities in the rainforest are very well organized and we were accompanied by a kind and prepared guide. I would suggest the package 3D2N like we did. We also booked the transfer for Kuala Besut on the last day, they gave us a professional driver and food for the travel. Overall the best hotel we had during our time in Malaysia.
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