ホテル ラス プエルタス デ テポストゥラン(Hotel Las Puertas de Tepoztlan)

No complaints about this hotel. The checkin was. Super smooth even though I booked it only moments earlier. The staff were super friendly and welcoming. The location is great. Very close to the main road but far away just enough for it to be quiet and relaxing. The pool was large and very well kept. The rooms were very spacious and clean with excellent service.

The location was very pleasant, the host was very nice snd the room was very clean.

First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.

Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.

Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed

The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!

A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.

Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful. Had to ask for towels-didn’t have enough for two Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.

The worst hotel i haver ever been