フォー シーズンズ リゾート ジャクソン ホール

Thank you to Chris and Caitlin and the amazing and wonderful staff at the Four Seasons Jackson Hole. Celebrated a milestone birthday weekend with 18 friends and family. Service was impeccable. Shoutout to the concierge staff- Karen and Amanda and all on board- no stone unturned. They arranged a scenic rafting trip that was outstanding.. provided nearby transportation for guests who needed it.. were available and on top of all of our needs. Front desk- Felix- thank you for assuring we had a quiet room and for all the staff at the front desk who were helpful and affable. Dining- amazing! My apologies for not providing all names.. there were literally more than a dozen people in dining who helped before asked, were available, ready willing and able, who set up and made available a private dining experience in Westbank Grill for a welcome breakfast and a send off dinner. The food and service was excellent and gracious. Outstanding! Thank you to all for a most memorable and lovely weekend. We will return!!!

With a great location, a terrific staff and very comfortable rooms staying at the Four Seasons Jackson Hole Resort was a true treat. Cannot recommend staying here highly enough! The views of the valley and the Tetons are unsurpassed. Can't wait to return.

We loved our time at the Four Seasons in Jackson Hole! Everyone on the Four Seasons team bent over backwards to ensure we had a stress free stay. We loved every moment here and are planning a return trip!

Make sure you get an experienced and thorough contact to handle your reservations for restaurant and confirm to ensure it’s fine correctly

This was our first stay at The Four Seasons Jackson, and we can't wait to come back. From the moment we arrived we were greeted like royalty. They knew our names upon sight and the staff was top notch. The room was beautiful, and the fireplace was so nice for the chilly evenings. We loved sitting around the numerous outdoor firepits in the evenings and spent a few days hanging around the heated pools. We loved the location and beautiful scenery as well. We ate at all the restaurants and our favorite was the Westbank Grill! 5 stars all the way! We are already planning our next stay!

We stayed for four nights in the summer and booked through Amex. The Fine Hotel and Resorts benefits made a big difference. Without them I would be very disappointed. It is a nice hotel but way too expensive for what it is. We would have done better to get something in the $500 range with free parking.

We had a magical 3 nights at the Four Seasons in Jackson Hole. What stands out most at this hotel was their outstanding service. Every employee we encountered went out of their way to make us feel special. Our room was spacious, clean and beautiful! The pool area is gorgeous and the gym was very nice with great equipment. Highly recommend this hotel to anyone coming into the area looking for a luxury option. It was a great start to our Jackson Hole/Yellowstone trip.

While our actual stay had some disappointing but minor issues, the lack of communication regarding billing issues after the trip was frustrating to the point I cannot recommend this hotel. Our final bill included details of meals for days when we were not even present at the hotel. I reached out via phone and email for the last 5 consecutive days to the hotel for an explanation to reconcile the matter. To date, I have not received a single response other than an apology from the front desk for not being able to discuss the matter. I understand the team is likely busy but for questionable charges, I would expect a timely response - even if it is only an email committing to look into the matter. Other challenges during our stay: -We used the pullout sofa for our children to sleep on but on multiple nights, the housekeeping staff removed the bedding during cleaning. We discovered this after long days in the park and then had to wait to get bedding delivered to the room. Housekeeping also for some reason repeatedly removed used towels (thank you) but did not replace them with clean ones. -We purchased tickets from the hotel for the tram upon recommendation from the concierge after she recommended the hike from the Tram dropoff point to the Bridger gondola. Upon arriving at the top, we learned that the trail between the Tram and Gondola was closed due to construction work and had been for some time. While the Tram ride was enjoyable, we would not have taken it had we known we would only ride up and come directly back down, with no option to make the hike. I visited with other hotel guests that were similarly disappointed with the Concierge's recommendation. -after returning from a guided trip in the park where we used vendor- provided transportation, I was surprised to see our rental vehicle running, with windows down in the reception area of the hotel (we had not used it that day). Later, a valet explained to me that someone had mixed up our vehicle with another family's as our last names were similar. -when reviewing our final bill, the folio listed meals and charges for days we were not even present at the hotel. My assumption is some other guests (with the similar name) had meals that day that were ultimately charged to us. It's impossible to tell however as I cannot get a response from the hotel to discuss the bill. Again, I understand that it's demanding to get everything perfect during a stay but the lack of a response on billing charges is deeply disappointing and creates a lack of trust.

My family of five had an amazing week at this resort. Great location, beautiful large guest suites, and fantastic dining options. The staff is incredibly friendly and helpful, and the adventures they helped plan and book were so fun. We can’t recommend highly enough!