ザ ルーク ホテル クレイバーズ ティーカ(The Luke Hotel Cravers Thika)

Super amazing place with great services and cleanness of the highest quality.

The Hotel is Nice and stay is Comfortable, but Amenities and Services are Below Average, there was No even a Guest Dental Kits even the small one which is very economical and given to the guests .There was No Shower Caps, No Enough Bar Soap, only a Single small one, Drinking water is issued only Once, Room Service is too Costly considering there is no Complementary services given to the Guests .Except I got Check out late for 2hours which of course in many 3 star Hotels it's Normal....

I booked this hotel through ******* for a young college graduate. He informs me the room was very nice. However, I booked through ******* for too many nights. I requested a refund timely per the email instructions. The phone # on email did not work, nor did the response email. I had my Kenyan lawyer colleagues contact the hotel directly from Nairobi. No response. They took my money, refused to honor the ******* agreement, and sent an email asking for more money to "top up" because when I booked, their website was updating prices. I feel very mistreated and I think others should be warned.