As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.
旅先の様々な魅力を発見したいお客様に、グランダホテルは最適です。グランダホテルは、ティラナの現地の雰囲気を感じたいお客様にお勧めの施設です。リナ空港から当施設まで、約16kmです。最寄の空港はリナ空港、約16kmの距離です。付近のエリアには、myStoreやShariza、Xhamia e Unazës së Reなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ティラナの当施設には、駐車場が併設されており、非常に便利です。
With a stay at The Crown Boutique Hotel & SPA in Tirana, you'll be within a 15-minute walk of Ministry of Defense and Skanderbeg Square. This spa hotel is 0.1 mi (0.1 km) from Toptani Shopping Center and 0.1 mi (0.2 km) from Tirana Parliament.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Crown Boutique Hotel & SPA. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 9 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include phones, as well as safes and desks.
2024.08.02
Excellent service and great empathy offered by the staff . Amazing food taste , breathtaking view of city center of Tirana. Our table waiter Ana , gave us the welcoming feeling and …. personalized attention that made our dining experience truly memorable. She was attentive without being intrusive and made excellent recommendations from the menu. Overall, the combination of exceptional service, delicious food, and the stunning city view made for us an unforgettable evening. Highly recommended for anyone visiting Tirana!
Excellent location, near the main attractions but in a quiet side street. The staff are friendly and have good English skills. There is a good breakfast with a range of western and Albanian foods. Large clean rooms with a good shower. I would highly recommend
Located in Farkë, Metro Hotel Terminal is connected to a shopping center, within a 10-minute drive of Tirana East Gate and Farka Lake. This hotel is 5.6 mi (9 km) from Artificial Lake of Tirana and 6.8 mi (11 km) from Toptani Shopping Center.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Metro Terminal Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers.
2024.06.06
What a fabulous hotel, it's right next to the Eastern bus terminal. (Literally just below the hotel). It is 30 minutes from Tirana airport and the hotel arranged pick by taxi at a very reasonable cost. The hotel is only about five months old, so everything is very clean and fresh. The room was a good size, bright, very clean and well appointed. The large white bath towels were excellent. There is a shopping mall immediately next door with a supermarket, mobile phone shop (better to buy your sim card here than at the airport). There is also a selection of typical mall food outlets. Breakfast, was quite a spread with something for everyone. The staff were very efficient and friendly. Unlike typical hotels near a bus station, this one was exceptional in comparison. Credit card machine was not working, so we had to pay cash. (To be fair the staff tried repeatedly to get the card machine to work, my card worked everywhere else with no problem). In summary, excellent choice of hotel if you are arriving or departing from the airport and want to avoid going into the centre of Tirana. Equally perfect if you plan to use the Eastern bus terminal for onwards travel. Would happily recommend to family and friends.
Oorganic holidays and Zen lifehotel is great located at the center of Tiarana. Around the heart center of the city. Easy to go alone to the city park and Parlza. Everything is good service, the reception is very helpful and kindly. Have a great breakfast and coffee lounge. Reasonable price for the trip. Room is clean and everyday have helper clean the room. Bed is supper comfortable. Will come again.
This hotel occupies the prime position in to the town. Has excellent views. The upper level pool is fantastic. The restaurant is of a great standard and very reasonably priced. The rooms are lovely. Spacious with nice air con. Perhaps the only reason for four stars and not five was because I found blood spots and female hairs on my bedsheet. I reported this and was given an immediate replacement however there was still long hairs on it but no blood so I made it acceptable. Overall a nice place though
An unfortunate, introduction to Albania, (which is generally nice) , this is NOT a budget option, the ”special voucher” essentially adds an additonal €100 to the bill, that combined with an address that does not exist, and when you do finally arrive , ”sorry fully booked, but we have some availability in our partner hotel” (additional , additional charges apply) ! Really do not be tempted by the offer of this low budget ”hotel” ! In my experience, it is a ”well it was in the small print” & ” we are able to upsell” well scam! See previous comments DO NOT BOOK unless you want to be charged for for something you didnt expect to be charged for! (Travel tip wifi available in most cafe/bars in Albania v.handy)!