タマリンド ツリー ホテル(Hotel Tamarind Tree)

Value for money hotel.

酒店的游泳池不錯，水質比較好，泳池也比較大，可以得5分； 酒店的Wi-Fi非常慢，基本不能使用，這一項差評得1分； 酒店的餐食中規中矩，可以得4分； 住宿條件就是民宿，不要期望值太高； 雅拉公園旁邊的酒店，條件都很一般，也衹能這樣了。 關於雅拉國家公園包車，大家千萬不要踩坑，jeep包車都是有市場協會統一定價的，按車型13000-15000盧比半天4小時，全天翻倍，公園門票自己去單買就是了。凡是打着統包名義報價，無論是司機介紹還是酒店推薦，都是打訊息差騙人的，務必擦亮眼睛，問清楚價格明細！！！ 雅拉地方民風不太淳樸，務必避坑！

在南部海邊附近的酒店的價格都可媲美科倫坡希爾頓酒店的價格，但是硬件設施就差得比較多。該酒店擁有的泳池雖不大，但是水質還可以，還提供了水球和球架等輔助遊玩設施。早餐和晚餐的食物也就如此，離店結賬時付費完了就走了也沒仔細看賬單明細，事後拿出賬單看了一下，發現晚歺我們沒有消費可樂但賬單上確有220盧比的費用，雖然款額少到可以忽略不計，卻反映出消費賬單記錄的不嚴謹。

環境服務都不錯，離湖不還

I stayed at this hotel as part of a tour. I was quite disappointed for several reasons. I am presuming Covid may have had a big effect on general maintenance etc. My room was dated. The aircon unit which was above the bed leaked onto the pillow. Coffee had been splattered on the wall at some stage and hadn’t been cleaned off the wall. The bar area was closed and furniture stored there The service in the restaurant was poor and we had to ask a few times for a drink or water. Unfortunately most of the staff don’t speak English so that didn’t help

Lovely cool pool front room, spacious and clean. Nice hot shower with good water pressure. Outdoor dining with buffet breakfast and dinner, good selection of food. Kitchen packed takeaway breakfast to take on safari. Quiet complex, pool lovely and clean, plenty of lounges. Would be nice to have an area to lounge with a drink and relax. Overall a pleasant stay.

Spacious room overlooking the large swimming pool. Dinner buffet was splendid and the chicken and macaroni to die for. We can highly recommend a stay when heading for Yala leopard safari. Staff very helpful and we enjoyed every minute of our short stay.

This is a nice hotel, the rooms are very good, there is a lovely pool and the staff were lovely but for a 4* hotel we did feel let down on several occasions. We are reasonably seasoned travellers and know about the things that can happen in Sri Lanka which we are visiting for the third time. One of the main things that went wrong was the transport that the hotel arranged for us from Ella, I had clearly specified in writing that we wanted a vehicle big enough for 4 adults + 4 suitcases + 4 hang baggage when booking several months before. I followed this up, again in writing, a couple of days before our journey with the same information and was assured all was OK. The car that did turn up was way too small, resulting in a wasted journey for the poor guy that had driven for 2.5 hrs to get to us. The manager put the blame on another company for messing up but I think that he should have made sure that the vehicle we were getting was adequate. To his credit the situation was put right but this shouldn’t have happened in the first place. As I’ve said, the hotel itself is very nice indeed. The staff are really lovely but many didn’t speak any English so communication was very difficult when ordering, eg we just avoided having kottu (a Sri Lankan meal) bought to us when all we wanted was a coke. I can understand this is in a one or two star place but for somewhere that portends to be a cut above then I think that the customer can expect to be able to communicate. It was the same with most of the reception staff, some basic training would I think go a long way. Food was ok but I had to send a meal back because the fish I’d ordered was overcooked to the point that it was charred and brittle. The internet was lamentably slow and was frequently non existent. This should not be a problem even in Sri Lanka as we had good connections for the other 6 or so places we stayed of lesser rating. We only had hot water for 1 out of the three nights we stayed, when we mentioned it, it was fixed so probably just someone didn’t turn the water heaters on. Again, we’ve travelled around a bit and stayed in basic hotels and know that things may not materialise as you wish, but when one does decide to splurge a certain standard is expected. We were asked at checkout if our stay was up to standard and we told the person on reception about what had happened, he was obviously senior and spoke reasonable English. To his credit he was very apologetic and we were given some money off our food and drinks bill however we would have much preferred that the hotel lived up to its star rating. With a few tweaks this could be an excellent hotel, so up to the management really to do their bit!

We came from Australia as a family and stayed two nights. Excellent food specially Sri Lankan style rice and curries. Very clean and spacious rooms. Pool is nicely located. Very friendly staff and foods were amazed. Restaurant manger (Mr. Subasinghe was so professional and was helpful) . We definitely recommend the hotel. Thank you Aruna