オークウッドプレミア東京に泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback with us! We are glad to hear that you found our service to be excellent and that you appreciated the simplicity of our breakfast offerings. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and your positive comments are truly encouraging. We continuously strive to enhance our services and offerings, and your insights play a vital role in that process. We look forward to welcoming you back in the near future and hope to exceed your expectations once again.Sincerely, Oakwood Premier Tokyo

ホテルからの返信: お客様へ ご意見をお寄せいただきありがとうございます。当ホテルの設備が充実しており、立地条件も便利で、清潔感とサービスにご満足いただけたとのこと、大変嬉しく思います。 朝食に関する建設的なご意見に感謝いたします。当ホテルはサービスの向上に常に努めておりますので、お客様のご意見は私たちにとって非常に貴重です。今後の改善に必ず考慮させていただきます。 またお越しいただき、さらに良い体験をご提供できることを楽しみにしております。オークウッドプレミア東京より

ホテルからの返信: お客様、この度は温かいお言葉と肯定的なご意見をいただき、誠にありがとうございます。当ホテルの立地、特に地下鉄や近隣のレストランへのアクセスの良さにご満足いただけたとのこと、大変嬉しく思っております。ホテルのすぐ下には空港リムジンバスの停留所があり、大変便利です。お客様にご満足いただくことが私たちの最優先事項であり、快適なご滞在を提供できたことを大変嬉しく思っております。またのご来館を心よりお待ちしております。オークウッドプレミア東京より、

ホテルからの返信: Dear Guest,Thank you very much for your kind review and for choosing to stay with us. We are thrilled to hear that you enjoyed our location and our service. It is wonderful to know that you found the design of our hotel to be very pretty. Your positive feedback is greatly appreciated and serves as a great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back on your next visit to Tokyo. Sincerely, Oakwood Premier Tokyo

ホテルからの返信: 李小姐您好感謝您的好評回覆，我們非常榮幸能夠陪伴您在此度過了一個美好的旅程。我們隨時等候您再次光臨！最後祝福您萬事如意，事事順心，生日快樂！

ホテルからの返信: Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo and for taking the time to leave a kind review.We are delighted to hear that you appreciated the kindness and helpfulness of our staff, as well as the added touches of refreshments at our lounge and bar counter, and room items.It was our pleasure to take care of you during your stay, and we are glad we could make your experience enjoyable. We look forward to welcoming you back in the future.Sincerely,Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our service to your satisfaction and appreciated the prime location of our hotel. It's wonderful to know that the proximity to local amenities and major attractions added to the convenience of your stay.Your positive comments about our accessibility and nearby facilities are greatly appreciated. We strive to offer our guests a seamless and enjoyable experience, and your feedback encourages us to continue doing so.We look forward to welcoming you back on your next visit.Sincerely, Oakwood Premier Tokyo

ホテルからの返信: お客様、この度は当ホテルをご利用いただき、誠にありがとうございます。ご滞在にご満足いただけたとのこと、また、広々としたお部屋と設備の整ったミニキッチンにご満足いただけたとのこと、大変嬉しく存じます。また、当ホテルの便利な立地が、ご旅行、ショッピング、お食事をより快適にお過ごしいただけたとのこと、大変嬉しく存じます。お客様の温かいお言葉と高い評価は、スタッフ一同の励みとなり、今後も優れたサービスと快適なご滞在をご提供できるよう努めてまいります。重ねてお礼申し上げます。またのご利用を心よりお待ちしております。オークウッドプレミア東京より

ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant experience you encountered with the shower's drainage and the room's odor. This is certainly not the standard of service we strive to provide to our valued guests.We take your comments very seriously and have already informed our maintenance and housekeeping teams to address these issues immediately. Proper maintenance and cleanliness are of utmost importance to us, and we will ensure that such issues are rectified to prevent future occurrences.I regret that you did not feel comfortable enough to request a room change upon arrival, especially after your long flight. Your comfort and satisfaction are our top priorities, and we would have been more than happy to assist you in finding a more suitable room.Please accept our sincerest apologies for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you once again for your valuable feedback. Yours sincerely, Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found the location of our hotel is convenient, especially with your snow equipment. Tokyo station is literally the middle of the city and connect to anywhere.We are also pleased to know that you enjoyed cooking in your room.Cleanliness and Service provided also were plus for your stay and your kind words mean a lot to us and motivate our team to continue delivering exceptional service.We are thrilled to hear that you will choose our hotel again for your next stay. We look forward to welcoming you back and providing you with another wonderful experience. Thank you once again for your feedback. Sincerely, Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a kind review!We are delighted to hear that you enjoyed our excellent location next to Tokyo train station, department stores, and the underground shopping malls. It is great to know that our friendly and polite staff, as well as our complete facilities, contributed to your positive experience.We look forward to welcoming you back for another fantastic stay.Sincerely,Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for your fantastic review! We are delighted to hear that you found our service to be excellent and that both our front desk and housekeeping teams met your expectations. We are also pleased that you found our location to be very convenient. Your high recommendation means a lot to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you for taking the time to share your positive and detailed review. We are delighted to hear that you found our room size to be satisfactory and appreciated the convenience of our location near Tokyo Station, as well as the nearby dining and shopping options. In addition, we are pleased that you enjoyed our in-room amenities and found your stay comfortable and convenient with our service. We apologize for the inconvenience caused by the white noise from various electrical appliances. We look forward to welcoming you and your family back here for another enjoyable stay. Sincerely, Oakwood Premier Tokyo

ホテルからの返信: Dear Guest,Thank you so much for your wonderful review and for choosing to stay at Oakwood Premier Tokyo. We are glad to know you and your daughter enjoyed the accommodation with us and found our location, service, and cleanliness to be spot on.On the other hand, we appreciate your feedback regarding the water pressure for the rain shower and have been looking into this matter and make changes in the near future.It was our pleasure to have you as our guests, and we look forward to welcoming you back for another memorable stay. Thank you once again for your kind words and support.Sincerely, Oakwood Premier Tokyo