Travelled with Travel Department from Ireland. The biggest problem with this hotel was the manager. The most obnoxious man we have ever met. When we, and other guests, politely asked for some help with various things, all he could gulder out was ” Its impossible”. He had our rooms air con set at 27 degrees at night, via his computer. So guests cooking alive at night in that heat - some forced to open windows and therefore get eaten alive by mosquitoes. He was very rude openly to his staff. He wasn't aware i speak Italian, and gave his staff a real hard time needlessly. All his staff were superb especially Jordan the waiter. Cleaners were excellent. Serious health and safety risks - my room had a socket hanging out of wall. My a/c control was fitted upside down. Pics attached. The food was so and so, very limited, coffee sat at table was like dishwater. Fantastic genuine Italian restaurants nearby thankfully. On plus side we had an incredible view from room ( facing river). Our room was quiet and clean. All staff excellent ( apart from Mr Impossible). The location was excellent. With a change of manager, this hotel would be much better. All guests i spoke with agreed with me. I cannot recommend until that happens.
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9レビュー