No matter how we clean the house, our security deposit can not be returned back. We have paid the rent and cleaning fee, but the global stay still deduct my security deposit for no reason
After check-in we noticed that the heater is blowing cold air from the vents. It took 4-5 hours after constantly trying to contact the property management and they did not provide any solutions. I had to call ******* and got resolution right away. Very bad customer service from globalstays and pretty bad condition of property considering -22 celsius degrees cold weather with heater blowing cold air.
自動翻訳
Nura
2023年12月17日
******* and Global stay dont tell you the companies unrealistic requirements for check
Asking to send a photo of each guest with their id in their hand to a random number
Very strange and never been an ask ive trabeled the world
They took my money without me staying at this facility
Be careful booking them
Very interestedin taking your money but afterward your told all these
Policies that is not listed on *******
Scam and i plan to ensure my money is returned
自動翻訳
Natalie
2023年12月2日
DO NOT BOOK!!!!
We never actually got to stay here because the apar**ent was locked and we had been told it would be unlocked for us. When we tried to contact them, they told us to try pushing on the door harder and then stopped responding completely when we told them it was clearly deadbolted. We ended up having to find a last minute hotel at 2am. Even ******* has not been able to contact them.
自動翻訳
Brian
2023年11月10日
The apar**ent was close to our destination, and was well equipped. It was noisy out early in the night but quieted down. Would be better if the blinds were repaired or replaced to block out more light.