シェラトン ボルティモア ノース ホテル(Sheraton Baltimore North Hotel)

Terrible experience. Food options are limited, staff is not very polite.

Clean room, great staff, good location, walking distance to good food places

Last minute plans, reasonable rate, hotel clean, well appointed room, very pleased with the accommodations

Not a single staffmember was smiling or welcoming at check- in (sorry to bother them) Parking is separate from hotel and therefore inconvenient

Upon checkin Hannah was super, really outgoing and upgraded me since my husband was a reward member. The room was pretty dated, wallpaper needed refresh. The cable did not work the morning after I stayed the 1st and only night, I think it was out throughout the hotel. I think they were working on it but was not on several hours later. Health club had a lot of treadmills, bikes which was nice, pretty small though.

Last minute trip, picked for it's location, but very happy with the accommodations.

The staff was great, however, the rooms are outdated and badly need an upgrade. The room directly across the hall had multiple dents on the front door, which gave the appearance there was some sort of previous altercation. Microwaves are available by request only, and the one I received from the staff was extremely old/used. The pool was dirty and we were advised by the staff it is only cleaned once per week. The location is convenient but we won’t be staying at this hotel again.

Free water bottles, nice bar that opens at 5 pm; across from the biggest mall you could ask for; nice breakfast menu.

Lobby and facility, service very good. The room was dated and bathroom fixtures broken. Tables and desk need a good clean. Bedding clean and comfortable. For the price, I would expect more.