ゾール グランド ホテル(Zorlu Grand Hotel Trabzon)

このホテルは中心部に近く、サウナ付きのスパがあるため予約しました。スパ部門は何日もメンテナンス中だった（彼らは言った）。部屋での食事と朝食 (約 20 ユーロ) が非常に高価で、滞在には含まれていないことがわかりました。なのでホテルでは一度も食事をしませんでした。 スタッフは親切で、滞在に必要な情報を提供します。 このホテルの場所は中心部にあります。 部屋は静かで、ベッドは快適で、とてもよく眠れました。

The hotel at the Heart of Meydan market and it was really good location for me while it was hard to get their using GPS, as the car entrance is from a specific side, and with the help of the hotel customer service I was able to reach their OTOPark. 👍🏻

Advertising on the website, claims to be a five star hotel, But I really wouldn't give it at most 2 stars. Since the quality of the furniture aré really bad, the mattress in the suites Is very bad you fill like a water mattress. I spoke with the manager and she tell me there are new mattress, and I make a claim because I paid a 5 stars hotel like they advertising in there own website and she answer me do what you want, I do not care about. Better look another place to stay and do not throw away your money, nor fall into deception.

Good location, near shopping area , cafes and restaurants Easy to reach the beach

Would highly recommend this hotel. It is conveniently located with lots of shops and restaurants close by. The parking garage is very confusing, however. We did eventually find it underground. The hotel staff was all very friendly and helpful. They assisted us with booking drivers to the local sites like Sumela Monastery. It was a wonderful stay!

The location is central but very noisy . In room dining or room service menu is very poor and overrated, Staff are courteous but language is a problem since most only speak Turkish and use google to translate . If you intend to find a relaxing place this hotel may not be the ideal location

The location is great.. it’s in the center of everything with many shops, banks, restaurants and more around. You don’t need to use transportation. The staff are attentive especially Mr. Emir Bal at reception. The hotel and reception lobby area look nice with a cafe on site. However, the hotel is 25+ years old & the room is small with old furniture that needs renovation immediately. The breakfast is so basic it’s not at all a 5 stars hotel. I got bitten by mosquitos in the room and that was bizarre when no window were opened! Hence the price is so high for this hotel.

Hotel is wonderful. During trip I have got positive COVID 19 . I have stayed on guaranteen also here extra 7 days. All personnel cared about me minimum 2 times a day. Thank you very much all personnel. Great place. Advised strongly.

The hotel over all is ok but they forgot to clean my room and excuse was I did not requested for cleaning ? They did not have Buisness center ? Break fast was more Turkish and 90% guest was from gcc? Carpets in lobby was dirty ? No body ask if I need car booking for airport ? With difficulty We found taxi ? People have to be more welcoming ?