トルヴィル・シュル・メールのプール付きホテル

We stayed at the hotel for three nights and left with mixed feelings. On the one hand, the front-of-house staff were excellent, exceeding our expectations during check-in and with valet parking. We were also delighted by the expansive spa area, which features a large swimming pool, saunas, and relaxation areas. The room was lovely, and we even received an unexpected upgrade as part of the Accor All loyalty program. The open bathroom design isn’t my preference, but I appreciate the effort to modernise the rooms. However, there were significant drawbacks. First, the breakfast was subpar for a 5-star hotel, notably lacking any hot options in the buffet and offering a limited food selection overall. This absence of hot buffet items meant guests were compelled to order all hot dishes directly from the kitchen, leading to prolonged waiting times. Even more disappointing was the breakfast staff's demeanour. They were rude and consistently ignored us, seemingly because we did not speak French. We felt unwelcome, and when we queried why we had to ask three times for eggs, we received sarcastic comments. Additionally, there was no menu for hot dishes, and the staff struggled to explain the available options. There was also no hot food available in the buffet, which resulted in over a 15-minute wait for eggs—even though most guests spent less than 30 minutes at breakfast, making these wait times excessive. It also seems inappropriate to charge guests €30 per day for parking in such a remote location, especially when most arrive by car. This fee could easily be included in the room rate.

Excellent breakfast buffet with a large selection of sweet and salty food. Location is great within walking distance to everything. The rooms cleanliness is doubtful. There's no separate bathroom which is really strange. The shower is in the hallway of the room. There's a sliding door that separates the room from the toilet but it's difficult to close and doesn't isolate any sound or light. Not good at all if you're traveling with friends or family. Never seen any room like this before. Poor design.

ソウェル レジデンス ル ポートはトルビル シュール メールのビーチの近くにあります。バリエール カジノ トゥイヴィル、トルヴィル ビーチまでは歩いて 5 分もかかりません。 このアパートスタイルホテルは、マルシェ オ ポワソンまで 0.3 km、ヴィラ モンテベロ美術館まで 0.9 km の場所にあります。屋内プールなどのレクリエーション設備のほか、WiFi (無料)、レセプション ホールなどの設備をご利用いただけます。バー / ラウンジでお好みのドリンクを召し上がり、喉の渇きを癒してください。朝食ビュッフェを毎日 7:00 ～ 11:00 までお召し上がりいただけます (有料)。24 時間対応フロントデスク、多言語サービス、エレベーターをお使いいただけます。全 17 室ある冷房完備の客室には、冷蔵庫、コンロなどが備わった簡易キッチンがあり、ゆったりおくつろぎいただけます。WiFi (無料)をお使いいただけるほか、薄型テレビをご覧いただけます。電子レンジ、コーヒー / ティーメーカーをご利用いただけ、ハウスキーピング サービスは、毎日行われます。