ラグジュアリー イン & スイーツ(Luxury Inn & Suites Troy)

The room was too warm despite repeated attempt to adjust the unit. Room furniture was old and dated. The dining area was closed for repairs. The only food provided was muffins and egg sandwiches

Property was under renovation and that information was not on the listing. This meant the breakfast was only coffee and a pre packaged muffin. Room had a unique and unpleasant odor. Ice machine only worked on one of the three floors.

This place was in total disarray. The building had a bad smell and the room smelled even worse. It was very run down

The elevators were broken, which is a huge inconvenience for someone that has had 4 knee surgeries. Instead of comping us a room for downstairs he up charged us instead. It's not our fault your equipment was faulty. I was disappointed we had to pay extra for the mishap.

Pool out of order, elevator not working, no hot breakfast. Springs in mattress were apparent. Otherwise clean and nice staff.

Okay for 2 star place but overpriced due to pool closed for maintenance (per other comments, been that way for years), on the go breakfast (no hot meal), noisy A/C, centipedes in bathroom at night, and in need of overall renovations. Friendly & efficient staff, comfortable & clean bedding, felt safe.

It’s a clean enough facility. Beds are super firm if you like that. It was quiet. Not so much luxury or suite-like but it served its purpose. Pool was under construction so no access to that area.

Going Through a remodeling process. Swimming pool was down. I have breakfast was not hot.

People next door yelled at 2am till 5am. No pool. Ceiling missing in hallway by elevator. Breakfast was either muffin or breakfast sandwich, nothing else. The smells in the hall are very strong. No Luxury about it!