We stayed here for 3 nights as part of a conference being held on their at their on site conference center. The hotel grounds and common areas were in great condition. The staff was very friendly and helpful. The conference facilities were also top notch. It’s in a good area with lots of shopping and dining in the area if you have a car (most is a little far to walk). From the public facing elements, there’s not much to complain about. Until you get to your room. We had a suite for the conference and were extremely disappointed by the rooms. They are terribly in need of a refresh. The carpet was so loose that it had waves that you tripped over. It also had huge stains on it. The beds were fine but the chairs and couch in the suite were so old and dirty looking that nobody wanted to sit in them. Even the tables in the room were beaten to hell. It was a good sized pair of rooms that would have been nice if it had furniture purchased in the last decade. In the bathroom, the shower had a removable head attached to a bar you could move up and down. At its highest setting, my 5’2” wife couldn’t fit underneath it. I’m taller and had to use it exclusively in handheld mode. It was a dumb setup. The final issue that made me mad was they charged $12 for parking. They have a huge parking lot and are away from other businesses. There was no need to charge for the parking. If you want to charge for day conference attendees, fine but make it free for your guests. I would recommend looking elsewhere until they complete some upgrades.
We spent one night. Lots of room. The place looks new but the furniture looks tired. Needed more towels, the pool was cloudy and the maintenance man apologized. We had to request swimming towels and room towels. The air conditioning is in the room with thermostat in the living room. So we were very cold until we figured out how to manipulate it. The breakfast was great because they had cook to order eggs and a wait staff!
Room 103 I read the prior reviews. Mixed opinions of course. My views: we were greeted warmly and treated with great respect. This hotel is one frontage road off an interstate road. Noisy during the day, not too bad at night. Our room faced interstate. With the ac/heater unit running, the room was very quiet except for the occasional loud vehicle. It is not dark enough for me, maybe one more layer of light blocking curtains. But still OK. Very managed. Hotel has been newly updated. The lobby was in great shape. Beautiful fish tank. The room was spotless. Sheets good, bed good and bath towels good. Basic amenities but no coffee. Fridge, microwave, coffee pot, sink and basic eating utensils. We tried here, because we can walk to our Son's home. It was worth the try and we will stay here again when the house is full of relatives.
ゲゲストThe service here was outstanding. This place is quiet and spotless. I was so surprised because I had a bad experience before but the new manager Matthew made all the difference. You really want to give them a try if you ever stayed here before. Excellent amenities. Excellent waiting area. Rooms were spotless. Breakfast was awesome. Waffles, eggs, sausage and gravy and even cereal for the kids. There's a mall across the street and there's a couple of places eating areas very close by as well as Barnes & Noble and how could I forget there's also an indoor pool for the kids.If you traveling to Tulsa near the Woodland Hills Mall area or even if you're not please try this hotel.
SSoloGal92I believe this hotel has an Ownership issue, not a Staff issue. The state of the rooms will have any guest feel unwelcome. 2024 travelers beware! This property needs to: INVEST in quality handiwork. UPDATE worn furniture and fixtures. REPLACE sheets, towels and other guest touch-points before they're ripped, stained, and rough. We should have checked out immediately upon seeing the state of the room but other factors had us tough it out. A stain upon our holiday trip and our Oklahoma experience.
You like staying in a room that smells like a nasty sneaker, gym locker room, or you like extreme body odor. Was hoping it would fade away but it got worse. Turned AC up to max fan and down as cold as it could get so it would stay on and hopefully refresh the air. Nope did not work. Don't know how anyone could have left this smell in the room and a maid not get knocked over when she opened the door. We had two rooms and the other room smelled but not as bad as the first one. However the second room had a smoke alarm that started chirping in the middle of the night 2AM because it needed its 9V battery replaced. Asked the front desk for one. They did not have nor could they come do something about it. So had to move my friend to another room. However I could still hear the chirping through the wall. So then turned up the TV to drown it out. Then could not sleep. When she went down to get another card key to move the front desk person would not come to the door even with her pounding on it and yelling. Then other people lined up behind her trying to get in?? get a room?? Not sure. So the one night we stayed here was awful. However the wi-fi was good! Then the owner sends me one of those emails that says ”we are sorry we did not meet your expectations but please come back( so we can make you sorry you did again)”