ダブルツリー バイ ヒルトン テュルサ - ウォレン プレイス(DoubleTree by Hilton Tulsa - Warren Place)

Overall excellent nice service, good location, cleaness but first day comes no shampoo and liquid soap. Until call they come to provide it. Food also nice.

Wonder stay

This was our second stay within a month. The property is decent/average/okay. More "room noise" than most hotels... but didn't keep us awake or anything. Other "small stuff" like non-working room telephone (couldn't call front desk or housekeeping), missing towel hooks in bathroom (with holes in wall where it belonged), loudly dripping shower, etc. Poor rating is primarily due to a specific issue (in addition to general "slightly-below-average" state of property). We need a bathtub. On the first stay, we learned that we must specifically request a bathtub in our room at reservation time. So, we survived the first visit without a bathtub. (This was after the front desk agent promised to move us to a room with a bathtub... but never did so.) For the second visit, we did what was suggested on the first visit: we requested a bathtub at reservation time... AND called the property on the morning of arrival to confirm... and were promised that we would have a bathtub. Upon arrival, no bathtub. Front desk agent indicated that there was "no indication of any such request." And then NOTHING was done to remedy the issue... not even an (empty) promise to move us into a room with a bathroom. He did offer us free breakfast though... which we never used. Summary: average (at best) property/condidtions... lots of minor maintenance issues... and MAJOR customer care concerns. We will stay elsewhere next time.

What an amazing stay! We actually got stuck in Tulsa due to the ice storm and made last minute reservations. Great choice! The room was neat and clean. Everything spoke of quality. The staff were super hospitable and friendly and the breakfast was great too! Definitely recommend this hotel as a “must stay” hotel in Tulsa.

For a Hilton property this was BAD! It started with a mix up with my reservation, which I had made a month earlier. I had reserved a room with a bath tub. It took 30 minutes to check in because it took that long to find a room with a tub. The pillows on my bed were 14"x 14" square. Like a decorative pillow in a pillow case. Extremely uncomfortable!! There was debris under the bed and various places on the carpet. Although there was a coffee pot in my room there was no coffee. There was no stopper on the tub so after all the searching for a tub I couldn't use it. That was VERY disappointing. The front desk employees were inattentive and all dressed differently in very casual attire. It was not a pleasant stay!!

I loved how it was off the main road and had a little walking path. Lobby was nice and staff was friendly. Rooms are outdated and could use some maintenance to small details, my bed frame was broken and there was paint on the table and carpet. But still over all nice! One thing i wasnt happy about is i was told my total would be $157 after taxes and fees and i was charged $200 and told there was a $20 deposit hold. Still doesnt add up. Overall it was nice

The staff were helpful and pleasant. Lasha. The room was clean. The whole hotel needs some TLC. Double Tree used to be the absolute place to stay, and it appears you have not invested in it to keep it that way.

Head to check in before parking because no valet was available. No handicap accommodations in parking structure. Staff was mostly kind though we heard complaints of low staffing which we experienced, such as housekeeping never came. On last day woke up to no water in our room. It has been turned off due to maintenance without warning. We checked out early because of it. Finally it's a Hilton Doubletree. Known for it's cookies. They were never offered and asking was like asking for gold. Not like any other I hear stayed at before.

My husband and I stayed here in mid November for a small couple's getaway trip, and overall the stay was great. The front desk attendants were courteous, friendly, and able to address an issue upon check-in to our satisfaction. We booked the room through ******* choosing a balcony specific room, however when we arrived the room we were given the first night was not a balcony suite. It was explained to us that third party booking sites often over-extend the actual rooms available at some hotels creating discrepancies such as the one we experienced. The front desk attendant was able to offer a discounted room rate, free breakfast buffet passes for our stay, free parking, and we were able to secure the balcony suite for the second night as compensation, which my husband and I found to be highly satisfactory. Every aspect of the property was neatly maintained/updated from the entryway, to the elevators, hallways, and rooms. There was a nice area downstairs where many snacks, drinks, ice cream, toiletry items, etc were sold. Also a Starbucks and bar area, which is always a huge plus. The location was wonderful, very close to the Woodland Hills Mall, Cheesecake Factory, Nordstrom Rack, etc. Overall we had a very lovely stay and plan to return for future trips to Tulsa! And will also be recommending to friends and family!