メチェチ周辺のおすすめホテル・人気宿

There are two KARAVANSARAY hotels on the property - one which is a family hotel with children's activities and the other, more luxury style hotel. We were upgraded to the duplex room at the luxury style KARAVANSARAY. To say that the amenities and service of the amazing staff are top-notch is an understatement. There's a spa, steam rooms, Turkish bath, and massages available. The bar and 24 hour room service were a pleasant surprise. My only regret is that we only stayed one night in this fabulous hotel, but we will definitely return. My one critique is that our room was exceedingly hot; we couldn't adjust the thermostat and ultimately resorted to opening the balcony door to cool down the room. Other than this minor issue, KARAVANSARAY hotel far exceeded our expectations!

We would not recommend this hotel nor visit again. Our decision to stay here was influenced by our frequent visits to the Land of Legends and the hotel's similar concept. However, the service fell far short of a 5-star experience, leaving us eager to depart. Upon arranging a taxi through the hotel for airport pickup, we experienced significant delays in being collected. It turned out that the taxi was waiting outside the airport, a fact that was not communicated to us. While all other taxis and hotel pickups were typically found in the arrivals waiting area, this particular situation caused confusion. After we paid the taxi driver directly, the hotel insisted that we pay the same amount again. When questioned, they justified this by claiming that the driver had to wait because he arrived at 1:20 PM. This is where our frustration peaked. I had provided my flight details to the hotel; although my flight was scheduled to land at 1:20 PM, it actually arrived about 10 minutes later. Considering the standard procedures for passport control and luggage collection, a minimum of half an hour buffer should have been anticipated. It is reasonable to expect the hotel and taxi service to monitor the live status of flights and adjust accordingly. The staff members who checked us in, including the man and the lady at the front desk, were notably unfriendly. There was no welcoming demeanor; instead, they simply requested our passports for check-in without providing any additional information unless prompted. Overall, the lack of professionalism and poor service we encountered during our stay left a lasting negative impression. In addition, there was an extremely unpleasant man at the hotel, wearing a grey jacket and having brown hair, who made us feel very unwelcome. He never wore a name badge, and his demeanor towards us was notably hostile. Despite observing him greet others kindly, we were left puzzled by his unwarranted attitude towards us. Interactions with him were met with terse, one-word answers, further adding to our discomfort. Visiting the reception desk became an experience we dreaded, primarily due to his unwelcoming behavior. Our experience at Rixos, on the other hand, was a stark contrast. The staff there were delightful, friendly, and always eager to assist. The presence of a swimming pool and spa facilities at Rixos further convinced us that staying there would be a more enjoyable option. Considering that Karavan Saray could be explored in a day, there seemed to be little reason to endure the subpar service at the current hotel and aside from offering flying theatre tickets, there is no other benefit of staying at this hotel! Breakfast was awful with stale and hard croissants and waffles and not much variety. The hotel staff require significant training in hosting guests and catering to tourists from diverse backgrounds. On two separate occasions, we requested a razor and tissues, and despite our calls, no staff member arrived with the

I just returned from Hampton by Hilton Turkistan and my experience was incredibly positive. From the moment I entered the lobby, I felt a sense of comfort and hospitality, which was incredibly pleasant after a tiring overnight flight. Check-in at the hotel was quick and professional thanks to the caring and welcoming staff. The amazing surprise was that despite booking a standard room, I was upgraded to a Presidential King Suite for free. In the room, fruit slices and a warm letter from the hotel were waiting for me, which created a special atmosphere. And the view from the window was amazing. You couldn't ask for more from such an upscale room. In addition, all the staff, starting with Almas and the girls at the reception, were extremely friendly and attentive. This was one of the best hotel experiences I have had the privilege of having. Hampton by Hilton Turkistan pays attention to every detail and it shows in everything. The hotel service is truly beyond praise, and I want to express my deep gratitude to all the staff for creating such an unforgettable atmosphere. I would like to especially emphasize the hospitality of Almas, who made my stay especially comfortable. I was treated with such care at Hampton by Hilton Turkistan that even during my short stay I felt at home. This hotel is an ideal place for those who value comfort, a high level of service and a cozy atmosphere. I highly recommend Hampton by Hilton Turkistan to anyone considering a stay in the region. I'm looking forward to coming back here again. Thanks to all the hotel staff for such an unforgettable experience. See you soon, Hampton by Hilton Turkistan!