ウッジャテ・コン・ロナーゴのスパ付きホテル

We have been to Tenuta L'Annunziate several times before but would not return any longer. We usually reserve directly through the hotel site but at this occasion, our friend had done the booking with *******. It's not clear when booking through ******* that the wellness centre is not included but we had to pay 60 Euros per person for using the sauna/pool for 4 hours. This is ridiculously expensive and we did not go for the wellness centre. My partner and friend arrived before me and when entering the hotel with my luggage, the reception started shouting that the second person should be registered and that a supplement should be paid (while we had booked a double room). The way how the reception manager was raising her voice to us (and we remained very calm...) was simply not acceptable. When receiving the bill, they first wanted to charge 100 Euros per night for the supplement. After complaining, they reduced this amount by half. It gives unnecessary stress. The rooms have now become outdated. The matrass is no longer good and the pillows are rock hard. The hotel has also become extremely economical with shower gel and other utilities. On the positive side, the breakfast is very good. The restaurant is also very good but ordering à la carte is probably not a good option (very expensive for very small portions). Overall, with the most latest experience, I would definitely not return to Tenuta L'Annunziata. I understand now why their ratings (on Tripadvisor and other booking sites) have decreased a lot.