ファースト ホテル ドラゴネン(First Hotel Dragonen)

Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station. I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues. Thank you very much, Kate!

酒店非常好，環境好,衞生乾淨，早餐很豐富。

It is a basic hotel with average standard. Rooms were ok, and everything was clean. Breakfast was basic but still good. Dinner, which was included was much better than I expected and worth to stay for. Great people working in the reception.

The hotel is close the train station and downtown, the hotel is not brand new but room is clean, My stay includes the breakfast and dinner, it's a very good price. Very friendly staffs as well.

The location is great and close to the center. We really enjoyed our stay!

Rooms were not clean.. and the shower water drain was full and preventing water from draining.. Breakfast wasn't that good and even on Sunday were the food and bread old from the day before

We were quite disappointed at this hotel. The room was bland, to say the least. They've paid no attention whatsoever to decorations and the over-all feeling of either lobby, corridor or the room itself. We chose this place because it was what we felt we could afford. Had we known what we'd get we would have chosen a more expensive option anyway. Staff was friendly and breakfast buffet was great, though the dining area is kind of worn down and also with a complete lack of cosiness. The included evening meal (which was part of why we chose this hotel) was not bad, but nothing to write home about. Kind of like what you get served in a good Swedish school cafeteria. The cleanliness of the room was OK. The beds felt more like something from a decent hostel than an expensive hotel. Disclaimer: We usually try to be positive and not look for faults, but this time we were severely disappointed. The one thing that saves the day was the breakfast buffet.

Mycket bra!